James Ellison
Henderson,NC
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
5
5
years of professional experience
Work History
Internal Auditor
Hollander Sleep Décor
Henderson, NC
06.2021 - Current
- Performed internal audits of departmental operations, developing risk assessments and conducting process walk-throughs for compliance with documented processes.
- Investigated discrepancies discovered during auditing process.
- Recommended new methods to improve internal controls and operating efficiency.
Data Analyst
Hollander Sleep Décor
Henderson, NC
06.2021 - Current
- Coordinated statistical data analysis, design and information flow.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Participated in requirements meetings and data mapping sessions to understand business needs.
Collections Specialist
Citibank
Gray, TN
07.2020 - 02.2021
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Counseled debtors on payment options and arranged installment agreements.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Used probing techniques to determine debtors' reasons for delinquency.
- Processed payments and contracts on accounts.
Stocking Associate
Walmart
Unicoi, TN
03.2020 - 07.2020
- Answered queries and concerns and assisted customers with product selections.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Packer Associate
Shalag Nonwoven Technology
Oxford, NC
06.2019 - 02.2020
- Quickly and properly wrapped and boxed Fabric and cardboard items, maintaining uniformity to meet fulfillment targets.
- Maintained safety and efficiency while loading products into packaging equipment.
- Documented unusable items, and discoloration in product
- Implemented tool use to accurately measure product sizes, packaging equipment needed and packing options.
Sandwich Artist
SUBWAY®Restaurants
Hampton, TN
11.2017 - 05.2019
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice and trim food.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Education
No Degree - Computer Engineering Technology
Vance-Granville Community College
Henderson, NCHigh School Diploma -
Hampton High School
Hampton, TN05.2019
Skills
- Positive Team Player
- Inventory Assessment
- Monthly and Annual Journal Entries
- Account Reconciliation
- Relationship Building
- Reliability and Integrity Improvement
- Accounts Payable
- Judgement and Decision Making
Timeline
Internal Auditor
Hollander Sleep Décor
06.2021 - Current
Data Analyst
Hollander Sleep Décor
06.2021 - Current
Collections Specialist
Citibank
07.2020 - 02.2021
Stocking Associate
Walmart
03.2020 - 07.2020
Packer Associate
Shalag Nonwoven Technology
06.2019 - 02.2020
Sandwich Artist
SUBWAY®Restaurants
11.2017 - 05.2019
No Degree - Computer Engineering Technology
Vance-Granville Community College
High School Diploma -
Hampton High School