James Eskridge Jr
Austin
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Information Technology Support Specialist
Austin Presbyterian Theological Seminary
07.2024 - Current
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
- Increased user satisfaction by implementing new processes for IT ticket tracking and resolution.
- Reduced downtime for users by providing timely and efficient technical support via phone, email, and inperson.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
Inventory Manager
University of Texas Campus Store
05.2019 - 01.2024
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Leveraged data analytics to predict stock needs and prevent overstocking or stockouts.
Education
Bachelor of Science - Philosophy
University of Texas At Austin
Austin, TX12-2021
Skills
- Operating system support
- Remote support
- IT asset management
- Help desk support
- Desktop support
- Teamwork
Timeline
Information Technology Support Specialist
Austin Presbyterian Theological Seminary
07.2024 - Current
Inventory Manager
University of Texas Campus Store
05.2019 - 01.2024
Bachelor of Science - Philosophy
University of Texas At Austin
Similar Profiles
Adam BorcickyAdam Borcicky
Financial Aid Specialist at New Orleans Baptist Theological SeminaryFinancial Aid Specialist at New Orleans Baptist Theological Seminary
Mami Brunah Aro SandaniainaMami Brunah Aro Sandaniaina
Front Desk Receptionist at Pacific Lutheran Theological SeminaryFront Desk Receptionist at Pacific Lutheran Theological Seminary
Michelle Y. SpomerMichelle Y. Spomer
Director of Barbour Library at Pittsburgh Theological SeminaryDirector of Barbour Library at Pittsburgh Theological Seminary
Danyal TariqDanyal Tariq
Senior Consultant at OracleSenior Consultant at Oracle
Dillon JarboeDillon Jarboe
IT Project Manager at New Era TechnologyIT Project Manager at New Era Technology