JAMES ESPINOZA
Phoenix,AZ
Summary
Seasoned owner/operator with several years of expertise the field. Highly knowledgeable about market, competitors and clientele with strong background in negotiating deals. Personable leader with strengths in guiding employees to elevate productivity and attracting loyal customers to increase profits.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner / Operator
AZ Event Support LLC
Phoenix, AZ
02.2008 - Current
- Super Bowls 2008 - 2023 In charge of building Super Saturday Night owner's party for Direct TV. This included construction from the ground up, Production for the Celebrity Beach Bowl & Concert, and the after-Superbowl Party and Concert for the participating teams.
- TPC Waste Management Birds Nest Events and concert on the 16th hole. 2008 - Present
- Local Festivals: Pride, Decadence, GoldRush, McDowell Mountain Music Festival, Bike Week, Boots in the Park, Aloha Festival, and countless numerous other events.
- Owner of over 400 Sections of 4 x 8 Stage Decks. We can and have built numerous variations and at various heights. Any stage, any height, anywhere.
- Analyzed market trends to identify new business opportunities.
- Ensured compliance with local, state, and federal regulations.
- Analyzed industry trends to develop competitive strategies.
- Reviewed legal documents related to business operations.
- Managed daily operations of business, including hiring and training staff.
- Developed policies and procedures for the organization.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Maintained relationships with existing clients by providing superior customer service.
- Identified new opportunities for growth, expansion, and diversification.
- Ensured compliance with applicable laws and regulations related to business operations.
- Monitored performance of personnel against goals set forth by the company.
- Provided direction and guidance to employees.
- Developed strategic plans to increase profitability and efficiency.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Implemented quality assurance processes to ensure product excellence.
- Executed performance reviews to encourage improved productivity for team members.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Hired and trained new department managers to increase team oversight and productivity.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored progress by establishing plans, budgets and measuring results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Owner
AZ Event Support
PHOENIX, AZ
01.2008 - Current
- Self - Starting Owner/operator offering high-level experience in the supervision and execution of multiple major events. Adept at directing the work to completion and on budget. Over 30 years of experience in the event industry. Committed to Excellence.
- Analyzed market trends to identify new business opportunities.
- Ensured compliance with local, state, and federal regulations.
- Analyzed industry trends to develop competitive strategies.
Education
Associate of Science - Business
TVI
Albuquerque, NM01-1993
Skills
- Strategic Vision
- Motivational Leadership
- Operational Efficiency
- Compliance Requirements
- Workload Delegation
- Succession Planning
- Safety and Security Enforcement
- Process and Procedure Refinement
- Event management
- Project management
- Customer service
- Team building
- Employee training
- Quality assurance
- Vendor management
- Risk assessment
- Performance monitoring
- Strategic planning
- Social media marketing
- Client relationship management
- Risk management
- Operations oversight
- Hiring
- Staffing
- Adaptability and resilience
- Operations management
- DOT compliance
- Staff training and development
- Documentation and reporting
- Business operations management
Certification
- OSHA 30
- Fork Lift Operator
- Up and Down Rigger
- Man Lift Operator
- Boom Operator
- Lighting / Audio / Video
- Stage Build Specialist
Timeline
Owner / Operator
AZ Event Support LLC
02.2008 - Current
Owner
AZ Event Support
01.2008 - Current
Associate of Science - Business
TVI
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