Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members.
Overview
15
15
years of professional experience
Work History
Lead Records & Information Management Specialist
Uniformed Services University of the Health Sciences
12.2023 - Current
Serves as the Uniformed Services University's Components Records Management Officer (CRMO).
Acts as the liaison official with the Washington Headquarters Services/Records and Declassification Division and other OSD components for records management in support of records management matters.
Oversees the implementation of the Privacy Act as it relates to records management matters. Articulates and communicates to the records team, assignments, projects, problems to be solved milestones and or programs under review and deadlines and timeframes for completion.
Takes the lead on team projects applying qualitative and quantitative methods to effectively manage workload.
Maintains team statistics maintaining reflecting team progress and performance.
Distributes and balances the workload among team members; checks work in progress to ensure assignments are being performed accurately and in a timely manner.
Maintains current knowledge of policies and guidance in order to answer team questions.
Provides performance input to the supervisor pertaining to members of the team.
Resolves simple informal complaints. Evaluation will be based on supervisor observations; adherence to established requirements (Federal, DoD, USU, etc..), work instructions, time frames; and validated feedback.
Reviews and signs records disposition memorandum. Supports the University-wide comprehensive transition from a paper records management system to an electronic (paperless) records management system.
Carries out assignments to meet milestones and solve problems. Provides records management training to incoming federal employees.
Develops a weekly records management report.
Monitors the Directives review process, updates procedures and provides guidance and input to the team member responsible for maintaining the program.
Significant and or unforeseen problems are reported to supervisors within 1 business day of becoming aware and updates are provided until resolved.
Evaluation will be based on supervisor observations; adherence to established requirements (Federal, DoD, USU, etc..), work instructions, time frames; and validated feedback.
Records & Information Management Specialist
Uniformed Services University of the Health Sciences
09.2023 - 12.2023
Company Overview: (This is a federal job)
Leads team projects, applying quality methods to improve workload and effectiveness of the team.
Leads records management operations, including review of retention and disposition process and procedures.
Educate and train staff on recordkeeping, files maintenance procedures, records schedules, and the Privacy Act.
Conduct studies into analyses, apply quantitative and qualitative methods, and procedures to improve records program operations.
Provide recommendations on technical and administrative matters on file plans, records retention schedules, disposition, and transfer/retrievals to and from the Federal Records Center.
Works with senior leadership on new and dynamic programs that improve the department and the organization.
I ensure maximum utilization is made of current technologies in the fields of information automation.
I study, analyze, and develop methods to improve the accuracy, adequacy, validity, and timeliness of records information.
Provide influence to reduce production and storage of paper records and comply with program guidance for scanning and conversion to electronic files
Talent Acquisition Recruiter
US Navy
03.2021 - 06.2023
Generate specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
Follow up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Advertise job opportunities on social media platforms and job boards.
Emphasize job benefits and perks to applicants to improve organization's attractiveness.
Verify applicant references and employment details.
Advocate for staff members, helping to identify and resolve conflicts.
Hospital Corpsman
US Navy
09.2010 - 06.2023
Responsible for patient care.
Checking in of patients, triaging, obtaining vital signs, catheterizing, placing of IV's, obtaining blood samples, immunizations, assisting physicians with procedures, counseling, as well as restocking and ordering clinic supplies.
Emergency responder while deployed abroad and in the contagious united states
Dental Tech
US Navy
09.2010 - 06.2023
Replacing partially or totally lost teeth.
Setting up, cast models, special trays and bite blocks.
Monitoring the work of junior employees.
Making models of a patient's mouth and teeth from impressions.
Creating digital 3D images of a patients teeth.
Working from a dentists or doctors prescriptions.
Correcting the position of teeth.
Examining models and impressions of teeth.
Pouring materials over predesigned molds.
Reporting defective equipment or utilities for corrective action.
Fabricating, altering and repairing dental devices.
Evaluating the functionality of any artificial teeth produced.
Giving advice to patients on oral health matters.
Fitting removable appliances.
Building crowns, veneers, retainers and full and partial dentures.
Educating patients on proper dental care.
Record Liaison Officer
US Navy
10.2015 - 11.2017
Accurately gathers and compiles data statistical reports for both internal and external uses, preparing, and disseminating reports within established timeframes.
Proactively diagnoses opportunities and threats that impact mission notifying proper authorities, and taking responsible action.
Actively participates in staff and effectively promotes ideas, concerns, and issues that impact section operation.
Plans and directs the activities of a records section, including clinical records.
Provides expertise in technical and administrative areas of record management, quality assurance and advisor for various committees, functions and professional meetings.
Knowledge of agency and governmental policies, procedures, applicable Federal statutes and legislation governing medical records programs; knowledge of regulatory, licensing, and accrediting agency requirements, and medico-legal responsibilities develop management plans for the records section.
Knowledge to solve problems covering diverse medical records situations; direct and supervise a medical records staff in the various functional areas of a medical records department; or deal with diverse technical and administrative problems and concerns.
Supervisor: Joshua Lyons (8476883331)
Okay to contact this Supervisor: Yes
Front Desk and Records Work Center Supervisor
US Navy
10.2014 - 11.2017
Supervisor to seven civilians and two military personnel scheduling 59,034 patients for dental care for 22 Military unit’s contribution to an overall dental readiness of 96%and providing dental care Valued over 22 million dollars.
Knowledge of medical records administration principles, techniques, and practices to establish and monitor a quality assurance program and evaluate the records section.
Possesses the comprehensive knowledge of regulatory references, legal requirements, The Joint Commission (TJC) standards, Accreditation Association for Ambulatory Health Care (AAAHC) standards, accepted coding protocols, principles and procedures of medical records administration and reimbursement plans; requirements of the Privacy Act, Freedom of Information Act (FOIA), and Health Insurance Portability and Accountability Act (HIPAA) that govern release of medical information, and automated (electronic) medical record systems.
Skill in collecting and organizing data for reports and analyzing data for future planning.
Skill in identifying and resolving medical records administration issues.
Ability to provide advice to administrative, medical, and other staff members on all aspects of medical records activities.
Ability to explain the value and provide advice on the use of medical records for medical care, legal, administrative, teaching, and research purposes.
Supervisor: Joshuah Lyons (8476883331)
Okay to contact this Supervisor: Yes
Patient and Guest Relations Rep
US Navy
03.2014 - 09.2014
Provide a convenient mechanism for patients and providers to register and resolve concerns.
Monitor concerns and compliments; investigate and make recommendations on suspected problem areas.
Train personnel to interact with the patient in a manner that will prevent adverse actions.
Develop and improve customer relations’ skills on and off the job that are essential to achieving excellent customer service.
Act as a patient/customer advocate.
Consider suggestions for performance improvement concerning customer service issues.
Define, prioritize, and study processes to improve effectiveness, efficiency, and customer satisfaction.
Develop and publish metrics that provides feedback on customer service initiatives.
Supervisor: Bob Vanetta (757-953-2600)
Okay to contact this Supervisor: Yes
Education
Bachelor of Science - Human Resources
University of Maryland Global Campus
Hyattsville, MD
12-2026
Skills
Information security
Data migration
Data auditing
Data maintenance
Interviewing techniques
Recruitment
Training and onboarding
Time management
Data-driven decision making
Collaborative teamwork
Affiliations
Society of Human Resource Management
Timeline
Lead Records & Information Management Specialist
Uniformed Services University of the Health Sciences
12.2023 - Current
Records & Information Management Specialist
Uniformed Services University of the Health Sciences
Engineering Technician at Uniformed Services University of the Health SciencesEngineering Technician at Uniformed Services University of the Health Sciences
Graduate Education Coordinator at Uniformed Services University Of The Health SciencesGraduate Education Coordinator at Uniformed Services University Of The Health Sciences