James Feazel
Clearwater,FL
Summary
Professional with thorough experience in administrative support, prepared to deliver impactful results in dynamic environment. Strong focus on team collaboration and adaptability to changing needs. Reliable with skills in data management, customer service, and problem-solving. Known for effective communication and organizational abilities.
Overview
27
27
years of professional experience
Work History
Pharmacy Support Clerk
Centene Corporation
11.2023 - 09.2025
- Ensured accuracy in data entry for patient, provider, and medication details to meet turnaround times.
- Executed meticulous data entry, encompassing patient demographics, provider specifics, request priority, and medication information.
- Communicated Prior Authorization decisions to providers and members, outlining appeal rights thoroughly.
- Facilitated clear communication regarding Prior Authorization outcomes, ensuring understanding among providers and members.
- Maintained confidentiality and compliance while handling sensitive patient and provider information.
- Collaborated with team members to streamline processes and enhance data entry efficiency.
Provider Service Advocate
United HealthCare
10.2019 - 04.2023
- Proactively memorized multiple products and services
- Received inbound calls from healthcare providers and identified the type of assistance needed (benefits and eligibility, billing and payments, explanation of benefits or authorization inquiries)
- Submitted Prior Authorizations, Grievances and/or Appeals upon request
- Provided prompt customer support with a professional, friendly and patient attitude
Human Resource Supervisor
JCPenney
01.2018 - 10.2019
- Responsible for scheduling for the entire store
- Managed Profit and Loss Reports for entire store
- Built displays throughout the entire store
- Assisted in all departments whenever needed
- Responsible for Employee Reviews
- Inventory management for entire store
- Responsible for interviewing new associates as well as onboarding and training
Merchandise Supervisor- Footwear
JCPenney
01.2016 - 01.2018
- Enhanced Footwear Department displays, attracting customer attention and increasing sales.
- Maintained Footwear Department's cleanliness and organization for an appealing shopping experience.
- Coordinated employee schedules to optimize staffing in Footwear Department.
- Analyzed Profit and Loss reports to identify financial trends and improve profitability.
- Managed inventory levels effectively, ensuring product availability and minimizing stockouts.
Sales Associate- Commission
HHGregg Appliances and Electronics
01.2014 - 01.2016
- Positions and responsibilities available upon request
Assistant Grocery Manager
Publix Supermarkets
10.1998 - 03.2013
- Positions and responsibilities available upon request
Education
High School -
Clearwater High School
Skills
- Basic knowledge of CPT/HCPCS codes
- Basic understanding of Medical Terminology
- Microsoft Office Package (Access, Excel, Word, Power Point, Outlook)
- Scheduling experience
- Training experience
- Customer Service Experience
- Microsoft office
- Task delegation
- Customer service
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer communication
- Cash handling
- Data entry
- Database entry
- Staff supervision
Timeline
Pharmacy Support Clerk
Centene Corporation
11.2023 - 09.2025
Provider Service Advocate
United HealthCare
10.2019 - 04.2023
Human Resource Supervisor
JCPenney
01.2018 - 10.2019
Merchandise Supervisor- Footwear
JCPenney
01.2016 - 01.2018
Sales Associate- Commission
HHGregg Appliances and Electronics
01.2014 - 01.2016
Assistant Grocery Manager
Publix Supermarkets
10.1998 - 03.2013
High School -
Clearwater High School