Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JAMES FELTON

St. Petersburg

Summary

Dynamic security professional with a proven track record at Carlton Arms Apartments, excelling in access control and emergency response. Recognized for exceptional customer service and effective communication, fostering a safe and welcoming environment. Adept at problem-solving and maintaining a professional appearance, ensuring the highest standards of safety and service.

Overview

37
37
years of professional experience
1
1
Certification

Work History

SECURITY / CONCIERGE

CARLTON ARMS APARTMEN OF ST. PETERSBURG
St. Petersburg
04.2025 - Current
  • Performed routine administrative tasks such as filing incident reports or updating logs and records.
  • Enforced access control protocols at all entrances and exits to ensure only authorized personnel enter the premises.
  • Provided customer service support by answering questions about rules and regulations in a polite manner.
  • Verified identification of personnel before granting access rights per established policies.
  • Responded quickly and appropriately in emergency situations using established crisis management protocols.

C.N.A. / PRN

Kindred Hospital Bay Area
St. Petersburg
05.2021 - Current
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Provided emotional support to family members during difficult times.
  • Reported changes in patient conditions to registered nurse or physician.

TRANSPORTER, AND NURSES ASSISTANE

ORLANDO HEALTH HOSPITAL
09.1988 - 01.2025
  • Warmly greeted patients and visitors and made each feel welcome.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.

SECURITY OFFICER

Burns Security
03.2015 - 03.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Education

High School Diploma -

GIBBS SR. HIGH SCHOOL
St. Petersburg, FL
06-1981

Skills

  • Access control
  • Incident reporting
  • Emergency response
  • Customer service
  • Communication skills
  • Attention to detail
  • Problem solving
  • Adaptability
  • Professional appearance

Certification

  • Basic Life Support Certification (BLS)

Timeline

SECURITY / CONCIERGE

CARLTON ARMS APARTMEN OF ST. PETERSBURG
04.2025 - Current

C.N.A. / PRN

Kindred Hospital Bay Area
05.2021 - Current

SECURITY OFFICER

Burns Security
03.2015 - 03.2016

TRANSPORTER, AND NURSES ASSISTANE

ORLANDO HEALTH HOSPITAL
09.1988 - 01.2025

High School Diploma -

GIBBS SR. HIGH SCHOOL

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