Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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James Fifield

Summary

Adapt Automotive/Diesel Technician with a proven track record at Brothers Car and Truck, enhancing vehicle performance and customer satisfaction. Specializes in engine repair and customer relations, achieving a 20% increase in service efficiency. Excels in electronic diagnostics and problem-solving, ensuring high-quality workmanship and adherence to OEM standards.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead Automotive /Automotive /Lead Diesel Technician

Brothers Car and Truck
01.2012 - 06.2024
  • Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
  • Collaborated with service advisors to provide accurate estimates and timelines for automotive repairs.
  • Supported team members in troubleshooting complex issues, resulting in successful problem resolution.
  • Participated in ongoing training programs to stay current with advancements in automotive technology and repair techniques.
  • Delivered exceptional customer service by addressing concerns promptly and providing clear explanations of complex technical issues.
  • Ensured high-quality workmanship by following manufacturer guidelines for all repairs and installations.

Automotive Technician

Bob Pion G.M.C....
12.2009 - 12.2011
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Automotive Technician

Suburban Chevrolet
09.2006 - 10.2009
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic tests, and online knowledge bases.

Education

Associate of Arts - Automotive / Diesel Technology

Universal Technical Institute of Illinois
Glendale Heights, IL

High School Diploma -

Smith Vocational Agricultural Tech.
Northampton, MA
06.1994

Skills

  • Heavy equipment
  • Engine repair
  • Air Conditioning
  • Suspension Systems
  • Fluid Services
  • Vehicle inspections
  • Exhaust Systems
  • Steering systems
  • Electronic diagnostics
  • Hydraulic systems
  • Alignment Services
  • Electrical Systems
  • Fleet Management
  • Software Updates
  • Performance Evaluations
  • OBD-II Systems
  • Fabrication skills
  • Machine Operation
  • Standard Operating Procedures
  • Maintenance Planning
  • Problem-Solving
  • Skilled Maintenance and Repair
  • Multitasking
  • Decision-Making
  • Machinery Operations
  • Customer Relations
  • Visual Inspection
  • Schedule Management
  • Tool and Parts Inventory Oversight
  • Adaptability
  • Powertrain Systems
  • Brake Systems

Accomplishments

  • Achieved results by completing tasks with accuracy and efficiency.
  • Supervised team of 7 staff members.

Certification

  • A.S.E Cert. Air Brakes and Chassis . Expired. A.S.E Cert, Steering and Suspension. Expired.
  • Certified MACs, Air conditioning - Lifetime...
  • CST - Certified Service Technician, General motors.

Timeline

Lead Automotive /Automotive /Lead Diesel Technician

Brothers Car and Truck
01.2012 - 06.2024

Automotive Technician

Bob Pion G.M.C....
12.2009 - 12.2011

Automotive Technician

Suburban Chevrolet
09.2006 - 10.2009

Associate of Arts - Automotive / Diesel Technology

Universal Technical Institute of Illinois

High School Diploma -

Smith Vocational Agricultural Tech.
James Fifield