James Fifield
Summary
Adapt Automotive/Diesel Technician with a proven track record at Brothers Car and Truck, enhancing vehicle performance and customer satisfaction. Specializes in engine repair and customer relations, achieving a 20% increase in service efficiency. Excels in electronic diagnostics and problem-solving, ensuring high-quality workmanship and adherence to OEM standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Automotive /Automotive /Lead Diesel Technician
Brothers Car and Truck
01.2012 - 06.2024
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Collaborated with service advisors to provide accurate estimates and timelines for automotive repairs.
- Supported team members in troubleshooting complex issues, resulting in successful problem resolution.
- Participated in ongoing training programs to stay current with advancements in automotive technology and repair techniques.
- Delivered exceptional customer service by addressing concerns promptly and providing clear explanations of complex technical issues.
- Ensured high-quality workmanship by following manufacturer guidelines for all repairs and installations.
Automotive Technician
Bob Pion G.M.C....
12.2009 - 12.2011
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Automotive Technician
Suburban Chevrolet
09.2006 - 10.2009
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic tests, and online knowledge bases.
Education
Associate of Arts - Automotive / Diesel Technology
Universal Technical Institute of Illinois
Glendale Heights, ILHigh School Diploma -
Smith Vocational Agricultural Tech.
Northampton, MA06.1994
Skills
- Heavy equipment
- Engine repair
- Air Conditioning
- Suspension Systems
- Fluid Services
- Vehicle inspections
- Exhaust Systems
- Steering systems
- Electronic diagnostics
- Hydraulic systems
- Alignment Services
- Electrical Systems
- Fleet Management
- Software Updates
- Performance Evaluations
- OBD-II Systems
- Fabrication skills
- Machine Operation
- Standard Operating Procedures
- Maintenance Planning
- Problem-Solving
- Skilled Maintenance and Repair
- Multitasking
- Decision-Making
- Machinery Operations
- Customer Relations
- Visual Inspection
- Schedule Management
- Tool and Parts Inventory Oversight
- Adaptability
- Powertrain Systems
- Brake Systems
Accomplishments
- Achieved results by completing tasks with accuracy and efficiency.
- Supervised team of 7 staff members.
Certification
- A.S.E Cert. Air Brakes and Chassis . Expired. A.S.E Cert, Steering and Suspension. Expired.
- Certified MACs, Air conditioning - Lifetime...
- CST - Certified Service Technician, General motors.
Timeline
Lead Automotive /Automotive /Lead Diesel Technician
Brothers Car and Truck
01.2012 - 06.2024
Automotive Technician
Bob Pion G.M.C....
12.2009 - 12.2011
Automotive Technician
Suburban Chevrolet
09.2006 - 10.2009
Associate of Arts - Automotive / Diesel Technology
Universal Technical Institute of Illinois
High School Diploma -
Smith Vocational Agricultural Tech.