James Finn
Callicoon,US
Summary
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of case management. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
9
9
years of professional experience
Work History
Foster Care Supervisor
Berkshire Farm Center And Services For Youth
11.2022 - Current
- Enhanced the quality of foster care services by implementing new policies and procedures in line with state regulations.
- Increased caregiver satisfaction by providing comprehensive training programs for foster parents.
- Streamlined case management processes to ensure timely placement of children into suitable foster homes.
- Collaborated with multidisciplinary teams for effective coordination of child welfare services.
- Safeguarded the well-being of children in care by conducting regular home visits and monitoring placements closely.
- Improved communication between agency staff, foster families, and biological families through regular meetings and updates.
- Reduced instances of placement disruption by addressing concerns proactively and offering support to caregivers as needed.
- Facilitated successful reunification efforts by working closely with family members and providing necessary resources for a smooth transition.
- Developed strong relationships with community partners to secure additional resources for children in care, such as tutoring or counseling services.
- Assisted in recruiting qualified foster parents, contributing to an increase in available homes for children in need.
- Mentored new staff members, fostering a supportive team environment that encouraged professional growth and development.
Senior Caseworker
Sullivan County Family Services
12.2015 - Current
- Reported child abuse in accordance with the law's mandatory reporting requirements
- Worked to improve and enhance the lives of clients through effective and compassionate care
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Organized, promoted, and managed parent workshops aimed at helping children succeed academically
- Built rapport in order to create a safe and trusting environment in which to provide care
- Conducted interviews with individuals and families in order to assess their needs and provide information
- Worked with community program leaders and advocates to ensure that resources were available to those who needed them
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
- Supervised caseworkers as senior caseworker
- Completed home welfare checks to comply with state and program guidelines
- Developed a strong and trusting relationship with children and their families, fostering trust and communication in order to meet case requirements
- Assisted the child, family, and legal guardians with crisis intervention and case management
- Devised a treatment or service plan that was tailored to each client's specific requirements
- Was in charge of a caseload of 25 families, which included everything from screening and investigation to child removal processes, permanency planning, and family resource support
- Took part in court proceedings by making permanency planning recommendations and testifying as an expert witness
- Assessed needs of each client and recommended appropriate services and resources
- Offered support and direction to families and coordinated with court system and other community agencies for treatment
- Ensured the safety and well-being of children and their families
- Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
Team Associate
The Home Depot
02.2015 - 12.2015
- Completed the work outlined on the repair order with efficiency and accuracy
- Provided excellent and professional service to ensure guest satisfaction
- Improved safety and productivity by cleaning and organizing work zones on a regular basis
- Mixed and matched paints to the specifications of the customer
- Used upselling techniques and offered product and service consultations
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Customers received merchandise recommendations based on their needs and preferences
- Assisted customers in enrolling in loyalty programs and submitting paperwork
- Helped team members master sales techniques so they could consistently exceed their goals
- Instructed team members on security risks and loss prevention to help prevent store theft
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
Education
Criminal Justice - Bachelor of Science -
State University of New York at Fredonia
Fredonia, New York01.2014
Associate of Applied Science -
SUNY Sullivan
Loch Sheldrake, New York01.2012
High School -
Sullivan West High School at Lake Huntington
Lake Huntington, New York01.2010
Skills
- MS Office
- Client needs assessment
- Project organization
- Conflict resolution
- Organization
- Team management
- Regulatory compliance
- Supervision
- Relationship development
- Family services
- Team building
- Customer service
- Behavior mirroring
- Business operations
- Data Analysis
- Critical Thinking
- Decision Making
- Program Development
- Family Engagement
- Community Outreach
- Crisis Intervention
- Team Leadership
- Time Management
Timeline
Foster Care Supervisor
Berkshire Farm Center And Services For Youth
11.2022 - Current
Senior Caseworker
Sullivan County Family Services
12.2015 - Current
Team Associate
The Home Depot
02.2015 - 12.2015
Criminal Justice - Bachelor of Science -
State University of New York at Fredonia
Associate of Applied Science -
SUNY Sullivan
High School -
Sullivan West High School at Lake Huntington
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