Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES FITZGERALD

South Deerfield,MA

Summary

Experienced Patrol Officer with three years of experience in law enforcement. Adept at budgeting, performing personnel management and operation management. Sound knowledge of police standards, policies, procedures, and Massachusetts General Laws.

Overview

19
19
years of professional experience

Work History

Patrol Officer

Town of Deerfield-Deerfield Police Department
2021.04 - Current
  • Perform all duties of sworn police officer, including but not limited to traffic patrol, building and location checks, community engagement, and responding to medical emergencies
  • Duties also require detailed and accurate report writing, and assisting other emergency personnel such as fire, and EMTs.
  • Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
  • Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
  • Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
  • Conducted traffic stops, issuing citations or warnings when necessary to maintain order on roads.
  • Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
  • Identified and addressed potential hazards within the community – conducting regular checks and making necessary recommendations to mitigate risks.
  • Investigated suspicious activities, deterring potential criminal behavior and maintaining community security.
  • Assisted in accident investigations, providing support to those involved and ensuring accurate documentation of events.
  • Maintained a high level of physical fitness to effectively perform job duties while minimizing risk of injury on duty.

Managing Partner/Director of Personnel

Watershed Restaurant, LLC
2022.01 - 2024.02

Oversee operations at full service upscale casual restaurant

  • Conduct interviews, hire staff, and administer training programs
  • Evaluate team members, and offer appropriate feedback including when applicable, disciplinary action
  • Established and implemented business procedures and process improvements.
  • Optimized resource allocation, reducing operational costs while maintaining service quality standards.
  • Cultivated a culture of continuous improvement by encouraging staff development through training programs and workshops.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

New England Sales Manager

Pactimo Cycling Clothing
2018.11 - 2022.01
  • Territory sales manager for Custom Apparel Division of global cycling apparel brand, working very closely with race teams, and Independent Bike Retailers in New England region
  • Coordinator of company's Diversity and Inclusion initiative, with the goal of encouraging equality in sport of cycling, and encouraging minorities to participate in cycling.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Attended industry events and conventions to expain sales opportunities.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.

Head Varsity Tennis Coach

Frontier Regional School
2019.03 - 2020.03
  • Worked closely with student athletes between the ages of twelve and seventeen, coaching players at various levels of athletic ability
  • Worked with parents and school administrators, and built a strong relationship with the local community, businesses, and media through fundraising, and various other team activities.
  • Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
  • Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Spoke to student athletes about impact of proper nutrition and adequate sleep on overall performance.
  • Developed strategic game plans for individual players, resulting in improved match outcomes.
  • Organized and led team-building activities, fostering camaraderie and enhancing overall team cohesion.

Head Coach, Girls Thirds Soccer

Northfield Mount Hermon School
2016.08 - 2020.06
  • Prepared student-athletes for games with well-coordinated schedule of practices and training
  • Encouraged team members to become stronger both physically and mentally, in order to become stronger, more focused athletes.
  • Organized and led practices and scrimmages to increase competitive attitude and skills.
  • Fostered a positive team environment with clear communication and motivational techniques.
  • Maintained strong relationships with athletes, parents, and school administrators for program support and success.
  • Improved team performance by implementing effective training programs and strategies.
  • Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
  • Planned and facilitated team travel to games and events.

Sport Performance Coach/Owner

MVP Sport Performance
2006.01 - 2020.03
  • Design and administer exercise and performance conditioning programs for populations of all ages, athletic skill, and fitness levels, based on sport and/or goals of individual client.
  • Prospect and maintain client based by effective marketing strategies including direct mail, newsletters, and social media.
  • Enhanced athlete performance by implementing tailored coaching techniques and strategies.
  • Designed programs to positively impact client weight loss, strength and endurance.
  • Conducted consultations with clients, gathered details and performed fitness assessments and baseline functional movement screenings.
  • Conducted comprehensive assessments to identify areas of improvement and create targeted interventions.
  • Cultivated strong rapport with athletes, providing emotional support during challenging periods of training or competition.
  • Provided constructive feedback, enabling athletes to make informed decisions about their performance goals.
  • Designed mental skills training programs to enhance focus, resilience, and perseverance in high-pressure situations.
  • Worked with youth, collegiate athletes and adults.

Education

Associate of Arts - Liberal Arts And General Studies

Greenfield Community College
Greenfield, MA
12.2020

Skills

  • Calm Under Pressure
  • Friendly, Positive Attitude
  • Excellent Communication
  • Relationship Building
  • Task Prioritization

Timeline

Managing Partner/Director of Personnel

Watershed Restaurant, LLC
2022.01 - 2024.02

Patrol Officer

Town of Deerfield-Deerfield Police Department
2021.04 - Current

Head Varsity Tennis Coach

Frontier Regional School
2019.03 - 2020.03

New England Sales Manager

Pactimo Cycling Clothing
2018.11 - 2022.01

Head Coach, Girls Thirds Soccer

Northfield Mount Hermon School
2016.08 - 2020.06

Sport Performance Coach/Owner

MVP Sport Performance
2006.01 - 2020.03

Associate of Arts - Liberal Arts And General Studies

Greenfield Community College
JAMES FITZGERALD