Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

James Flaherty

Balsam Lake ,WI

Summary

Industrious and talented Master Plumber bringing solid background performing skilled Plumbing and HVAC work. Accurately cut and fabricate components to complete high-quality installations. Decisive and knowledgeable with top-notch technical abilities and project management skills gained during 36H-year Plumbing and Retail Hardware career.

Overview

37
37
years of professional experience

Work History

Master Plumber/Owner

The Pipe Pros LLC
Balsam Lake, WI
01.2013 - Current
  • Measured, threaded and cut materials to correct angles.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Filled pipe systems with water and air to determine location of leaks.
  • Interpreted blueprints to determine locations, quantities and sizes of materials required.
  • Inspected sewers and piping systems to assess quality and condition.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 110% customer satisfaction ratings.
  • Obtained precise results by performing accurate hydrotesting.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
  • Kept detailed job records using QucikBooks to maintain up-to-date filing system.
  • Repaired plumbing systems, components and equipment.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
  • Prepared detailed records of all project tasks from start to finish.
  • Trained and supervised all incoming employees.
  • Read blueprints to determine appropriate materials and procedures for each project.

Master Plumber/Owner

Flaherty Plumbing
White Bear Lake/ Balsam Lake , MN & WI
11.1998 - 12.2013
  • Measured, threaded and cut materials to correct angles.
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Filled pipe systems with water and air to determine location of leaks.
  • Interpreted blueprints to determine locations, quantities and sizes of materials required.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain 110% customer satisfaction ratings.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
  • Complied with state plumbing codes throughout duration of each project.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Trained and supervised all incoming employees.

Apprentice Plumber

Dinius Plumbing
Oakdale, MN
07.1993 - 11.1998
  • Installed valves, hangers, supports and flanges inside piping systems.
  • Selected type and size of piping required for each project.
  • Assisted with repairs to steam, drainage and sewer lines.
  • Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Filled pipe systems with water and air to determine location of leaks.
  • Located and repaired or replaced worn and broken components to enhance system functionality and durability.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.

Sales Associate

Fratalone Ace Hardware
White Bear Lake, MN
06.1991 - 07.1993
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Balsam Lake Hardware & Rental
Balsam Lake , WI
07.1988 - 06.1991
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Sales Associate

Coast To Coast
Balsam Lake , WI
03.1986 - 07.1988
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Completed orders and organized product deliveries to meet customer timetables.

Skills

  • Detail Oriented
  • Problem Solving
  • Emergency Services
  • Conflict Resolution
  • Safety Protocols
  • Blueprint Reading
  • Decision Making
  • Relationship Building
  • Project Cost Estimation
  • Inventory Management
  • Verbal and Written Communication
  • Project Planning and Coordination
  • Reporting and Documentation
  • Industrial Plumbing
  • Preventive Maintenance
  • Mentoring and Coaching
  • Commercial Plumbing
  • Team Collaboration

Additional Information

Youth Sports Coaching for 13 plus years

Village Board of Trustees for 4 plus years

Community Club Member for over 20 years


Timeline

Master Plumber/Owner

The Pipe Pros LLC
01.2013 - Current

Master Plumber/Owner

Flaherty Plumbing
11.1998 - 12.2013

Apprentice Plumber

Dinius Plumbing
07.1993 - 11.1998

Sales Associate

Fratalone Ace Hardware
06.1991 - 07.1993

Sales Associate

Balsam Lake Hardware & Rental
07.1988 - 06.1991

Sales Associate

Coast To Coast
03.1986 - 07.1988

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James Flaherty