Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

James Fleming

Gallatin,Tennessee

Summary

Dynamic Business Development Manager with a proven track record at JPF Home Design, excelling in client engagement and strategic promotional planning. Successfully negotiated multi-term agreements, enhancing profit margins through effective budget control. Skilled in market research and fostering supplier relationships, driving significant business growth and operational excellence.

Overview

23
23
years of professional experience

Work History

Business Development Manager

JPF Home Design
03.2016 - Current
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed multi-term agreements with new clients.
  • Reached out to potential customers via telephone, email, marketing, and in-person inquiries.
  • Monitored market trends and competitor activities
  • Increased profit margins by effectively controlling budget and overhead.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

General Manager

Steak N Shake
02.2012 - 04.2016
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee evaluations, and financial decision making.

Assistant Restaurant Manager

Tipton Pub
04.2013 - 12.2015
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Orchestrated positive customer experiences by overseeing every area of daily operations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Resolved complaints to satisfy customers and encourage future visits.

Real Estate Agent

Crye-Leike
01.2009 - 02.2015
  • Advertised client properties through websites, social media, and real estate guides.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Manager

Lowes
04.2002 - 05.2009
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Bachelor of Arts - Marketing Management

Middle Tennessee State University
Murfreesboro, TN

Skills

  • Client engagement
  • Strategic promotional planning
  • Supplier relationship management
  • Market research

Timeline

Business Development Manager

JPF Home Design
03.2016 - Current

Assistant Restaurant Manager

Tipton Pub
04.2013 - 12.2015

General Manager

Steak N Shake
02.2012 - 04.2016

Real Estate Agent

Crye-Leike
01.2009 - 02.2015

Manager

Lowes
04.2002 - 05.2009

Bachelor of Arts - Marketing Management

Middle Tennessee State University

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James Fleming