James Fogle
Cincinnati,OH
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. As a Security Operation Control (SOC) and Supervisor, my job was to monitor CCTV, take SOC calls for both emergencies & regular office calls. Maintain a Daily Activity Report (DAR), supervise all other Officers on site, maintain control of equipment, dispatch on the radio for both normal activities and emergencies. Train new officers for SOC work. Monitor SEIMENS system & Fire Panel. Dispatch Officers for access control, unlocks for buildings, assistance for employees & emergency response. Type up reports for buddings security systems and fire safety.
Monitor C-Cure system for access control & site door access. Access control for compliance of company policy's regarding badge identification for access to site. Follow all of the client's policy in our Post Order for the site. Maintain control for all above on a campus of seven buildings, two of them with different Post Orders & Officers staffed. Assist site Manager on anything requested. Cover all call offs for site, doing many doubles.
Overview
15
15
years of professional experience
Work History
Security Officer Supervisor
Securitas Security Services USA
Cincinnati, Ohio
12.2008 - Current
- Interacted regularly with other departments in order to ensure a secure environment for customers and employees.
- Coordinated with local law enforcement agencies in order to provide mutual support during special events or operations.
- Assisted in developing crisis management plans in order to minimize disruption during emergencies.
- Implemented corrective measures when necessary based on investigation results.
- Responded promptly to emergency situations and coordinated with law enforcement agencies as needed.
- Identified potential threats or risks and developed appropriate solutions to mitigate them.
- Compiled regular reports regarding security operations including staffing levels, incident summaries.
- Supervised the development of security plans, strategies, and practices for assigned areas.
- Reviewed incident reports prepared by Security Officers before submitting them for approval.
- Performed periodic audits of equipment usage and inventory levels ensuring accuracy at all times.
- Investigated any reported criminal activity occurring within the facility or grounds.
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Managed the deployment of personnel resources according to operational requirements.
- Inspected physical security controls such as locks, gates, fences, lighting, alarm systems.
- Analyzed data from various sources in order to identify potential security breaches.
- Conducted investigations into alleged violations of security regulations or procedures.
- Developed and implemented training programs for security officers on safety protocols and emergency response procedures.
- Ensured proper implementation of all access control systems including CCTV monitoring equipment.
- Provided direction and guidance to staff in the performance of their duties.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Monitored access control systems and key code records for suspicious activities.
- Provided escorts for employees entering and exiting the building after hours.
- Completed incident reports regarding violations of policies or procedures.
- Identified potential security risks and recommended corrective actions.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Administered first aid when necessary in accordance with training guidelines.
- Enforced safety regulations and monitored access control points.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Responded to alarms, emergencies, and disturbances.
- Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires.
- Conducted daily security patrols of assigned areas.
- Answered questions from the public regarding facility rules and regulations.
- Monitored closed circuit television systems.
- Issued visitor badges and access cards to authorized personnel.
- Provided customer service assistance to staff and visitors in a professional manner.
- Investigated suspicious activity and reported findings to management.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Reviewed security logs to ensure proper documentation was maintained.
- Observed surveillance cameras for any suspicious activity or intruders.
Education
High School Diploma -
Independence
Kenton, Ky06-2003
Skills
- Incident Investigation
- Access Control
- Detail orientation
- Threat Assessment
- Surveillance systems
- Policy Enforcement
- Security management
- Crisis Management
- Risk Analysis
- Alarm monitoring
- CCTV Monitoring
- First Aid Certified
- Security operations
- Vigilant and watchful
- Premises surveillance
- Security procedures knowledge
- Report Preparation
- Patrolling
- Reliability
- Staff Management
- Punctuality
- ID Verification
- Surveillance
- Reporting skills
- Workplace Safety
- Security Protocols
- Work ethic
- Radio communication
- Emergency Management
- Verbal and written communication
- Alarm systems
- Visitor management
- English fluency
- De-Escalation Techniques
- Emergency Response
- Incident Reporting
- Document Preparation
- Complex Problem-Solving
- Personal security
Timeline
Security Officer Supervisor
Securitas Security Services USA
12.2008 - Current
High School Diploma -
Independence