Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Foley

Edgefield,SC

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience

Work History

General Sales Manager

Herlong Ford
06.2024 - Current
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Upheld company policies and implemented standards fairly.
  • Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
  • Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.

Owner/Operator

Ridge Land Management
10.2020 - 07.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Assessed income and expenses and adapted plans to improve profit levels.

General Sales Manager

Herlong Ford
03.2012 - 09.2020
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Developed and implemented comprehensive salesperson training program.
  • Maintained extensive knowledge of company products and services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Owner/Operator

Foley's Bar And Grill
07.2017 - 12.2019
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
  • Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
  • Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Oversaw food preparation and monitored safety protocols.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Restaurant Owner/Operator

Murphy's Irish Pub
02.2011 - 11.2012
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Maintained positive relationships with local community and government officials.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Developed unique events and special promotions to drive sales.
  • Purchased food and cultivated strong vendor relationships.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

High School Diploma -

Marlboro High Scholl
Marlboro, MA
01-1983

Skills

  • Leadership and team building
  • Employee motivation
  • Sales development
  • Training and coaching
  • Policy enforcement
  • Staff training
  • Sales operations
  • Dealership operations

Timeline

General Sales Manager

Herlong Ford
06.2024 - Current

Owner/Operator

Ridge Land Management
10.2020 - 07.2025

Owner/Operator

Foley's Bar And Grill
07.2017 - 12.2019

General Sales Manager

Herlong Ford
03.2012 - 09.2020

Restaurant Owner/Operator

Murphy's Irish Pub
02.2011 - 11.2012

High School Diploma -

Marlboro High Scholl