Summary
Overview
Work History
Education
Skills
Certification
Driver License
Security Clearance
Military Service
References
Availability
Professional Publications
Job Related Training - Skills
Timeline
Generic

James Ford Jr

North Charleston

Summary

Specialize in Management Information Systems. Committed to delivering high quality results with little to no need of supervision. Positive personality organized and professional. Excels in understanding logic and comprehending it in a sophisticated fashion while also possessing strong communication skills and a strong willingness to help others. Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry. Experienced Computer Systems Analyst with a proven track record in analyzing and improving computer systems for efficiency and effectiveness. Proficient in evaluating user needs, designing solutions, and implementing software and hardware upgrades. Skilled in conducting system audits, troubleshooting issues, and recommending improvements to enhance performance and security.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Computer System Analyst II

Linchpin Solutions, Inc.
Goose Creek
03.2024 - Current
  • . Assist in the support for access privileges associated with maintenance and management of complexities associated with Information Technology infrastructures, system administration, technical support, and problem resolution for a production DoD enterprise network as well as development of future enterprise networks to include hardware and software solutions.
  • . Manage system uptime and availability for Linux and Windows servers in a VMware virtualized architecture.
  • . Configure, manage and troubleshooting issues with Windows, RHEL, and SUSE servers.
  • . Apply operating system and software patches and upgrades for Linux, Microsoft, VM servers, and workstations. Proficiency in navigating and manipulating system group policies.
  • . Creating, storing, and transporting sensitive regulated media.

Computer Systems Repairer

Army National Guard SC
Orangeburg
07.2021 - Current
  • Worked with the senior technician to inspect and validate repair parts.
  • Reassembled equipment, completing inspections, testing or repairs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.

Computer Operator III

Naval Information Warfare Systems Command -Atlantic (NAVWAR)
Goose Creek
01.2023 - 03.2024
  • . Operate an enterprise server and print environment; read job schedule sheet and release job according to priority, availability of peripheral equipment, and sequential processing requirements.
  • . Monitor an enterprise server environment for critical events, operator intervention codes, abend codes, and job completions.
  • . Maintain records of abnormal processing terminations and job completions.
  • . Work with various teams for after-hours support.

Operation Support Specialist

CGI Federal
North Charleston
06.2022 - 01.2023
  • Reviews invoices, receiving paperwork, and inventory transactions for accuracy Investigates and corrects discrepancies, reaching out to corporate and plant resources as needed
  • Provides backup and perform duties as needed for procurement, scheduling, inventory control, and supply room associates
  • Reviews daily inventory and exception reports in support of procurement department Writes purchase requisitions and/or purchase orders for goods and services as needed

Meter Technician

Utility Partners of America
North Charleston
01.2021 - 07.2021
  • Installs and inspect new meters to ensure proper working order. Assists in the installation of commercial metering, including current transformers, potential transformers, and test blocks.
  • Conducts electric tests for new and in-service meter accuracy.
  • Inspects meters and instruments for proper wiring connections.

Floater

High Purity Standards
North Charleston
04.2020 - 01.2021
  • Floater Technical Writer
  • Transfer information between two or more parties
  • Create technical documentation that includes things like instruction manuals, user manuals, journal articles, quick reference guides, and white papers. Daily inventory status check. (LIMS was also the OS that was used to check stock count)
  • Picked orders using a scanning gun that was later packaged together with the documentation that was provided by the technical writers, and we later scanned the packages
  • Prepared shipments and provide customer support
  • Organized the purchases and orders through Microsoft excel.
  • Bottled solutions that were already mixed and cycled check where we would later transfer to the shipping department.
  • Assist Maintenance Department as needed

Documentation Clerk / Technical Writer

High Purity Standards
North Charleston
12.2018 - 04.2020
  • Stockroom/Shipping
  • Data Entry
  • Intern/Technical Writer/Editor/Stockroom & Shipping/Customer Support/

Technical Writer (Intern)

High Purity Standards
North Charleston
06.2018 - 12.2018
  • The Tech Writer is primarily responsible for making sure all of the product's labels, certificates, and Safety Data Sheets (SDS) are made correctly.
  • Also, in making sure all the documentation is for each product and lot produced.
  • Managing inventory database
  • Data Entry

Information Technology Summer Temp (Intern)

Charleston County School District
Charleston
06.2014 - 08.2016
  • Upgraded operating systems on computers (Windows 7 to Windows 8 or higher)
  • Electrical wiring and troubleshooting various computer hardware errors

Education

Bachelor's degree - Management Information Science

Claflin University
Orangeburg, SC, United States
12.2019

High school diploma or equivalent -

Burke High School
Charleston, SC, United States
06.2015

Technical or occupational certificate -

CompTIA Security
Charleston, SC, United States

Skills

  • Microsoft Office
  • Web Programming
  • Technical Writing
  • Computer Hardware
  • Computer Software
  • Customer Service
  • Computer Literacy
  • Communication Skills
  • Technical support
  • System administration
  • Problem resolution

Certification

CompTIA Security

Driver License

Civilian & Military

Security Clearance

Secret Security Clearance from the Department of Defense.

Military Service

Currently a serving member of the SC National Guard.

References

Earl Hill, NAVWAR, Lead Lab Supervisor, 843-218-4286

Availability

Permanent, Full-time

Professional Publications

Specialize in Management Information Systems. Committed to delivering high quality results with little to no need of supervision. Positive personality organized and professional. Excels in understanding logic and comprehending it in a sophisticated fashion while also possessing strong communication skills and a strong willingness to help others.

Job Related Training - Skills

  • Microsoft Office (Word, PowerPoint, Excel, Publisher, SharePoint, Azure)
  • Web Programming (SQL, HTML, PowerShell, Python, CSS)
  • Technical Writing
  • Computer Hardware
  • Computer Software
  • Customer Service
  • Computer Literacy
  • Communication Skills

Timeline

Computer System Analyst II

Linchpin Solutions, Inc.
03.2024 - Current

Computer Operator III

Naval Information Warfare Systems Command -Atlantic (NAVWAR)
01.2023 - 03.2024

Operation Support Specialist

CGI Federal
06.2022 - 01.2023

Computer Systems Repairer

Army National Guard SC
07.2021 - Current

Meter Technician

Utility Partners of America
01.2021 - 07.2021

Floater

High Purity Standards
04.2020 - 01.2021

Documentation Clerk / Technical Writer

High Purity Standards
12.2018 - 04.2020

Technical Writer (Intern)

High Purity Standards
06.2018 - 12.2018

Information Technology Summer Temp (Intern)

Charleston County School District
06.2014 - 08.2016

Bachelor's degree - Management Information Science

Claflin University

High school diploma or equivalent -

Burke High School

Technical or occupational certificate -

CompTIA Security

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