Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Awards Recognition
Career Experience
Training
Accomplishments
Timeline
Generic

James Fouts

Richmond,VA

Summary

Accomplished Facilities and Maintenance Manager with a dynamic career showcasing a wide-range of industry expertise. Results-oriented and tactically-focused leadership professional dedicated to driving continuous improvement across all aspects of the maintenance function to streamline workflows, maximize efficiency, and ensure for adherence to all best practices. Committed to employing a hands-on approach to cultivating highly-engaged and skilled teams through strategic talent development, and creating master schedules for routine and preventative maintenance to perpetuate functionality and expand asset lifespans. Motivated to utilize recognized leadership capabilities and an all encompassing skill set to excel in a new role. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

10
10
years of professional experience

Work History

Manager, Facilities

Lineage Logistics
Richmond, Virginia
05.2022 - Current
  • Responsible for all activities inside the 140,000 sqft cold storage facility
  • Install, maintain, and repair machinery, equipment, physical structures, plumbing, and electrical systems as instructed by leadership while following all regulatory and company safety standards, policies, and procedures
  • Maintain room temperatures utilizing ammonia and Freon hvac units
  • Perform physical inspection and calibration, preventative maintenance, and repairs on all mechanical and electrical assets impacting the operation of the facility, physical structure, and exterior grounds
  • At automated sites, perform preventative maintenance tasks on proximity switches, photoelectric sensors, pressure switches, push buttons and the associated testing equipment
  • Perform inspections and basic repairs of refrigeration system
  • Perform preventative maintenance tasks on material handling equipment per manufacturer and company guidelines to ensure continual and safe operation
  • Maintain reporting of inspections, evaluations, preventive maintenance procedures and communicate all pertinent information regarding equipment operation and maintenance to leadership daily.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Delegated work to staff, setting priorities and goals.
  • Monitored levels of ammonia in the system to ensure safe operations.
  • Tracked repairs made, labor time and parts used to calculate bill.
  • Reviewed work orders and discussed with supervisors.
  • Read technical manuals and schematics to understanding specific configurations.
  • Tested electrical circuits associated with the ammonia refrigeration system for continuity using an ohmmeter.
  • Cleaned coils, filters, fans, motors, pumps and other parts as needed.
  • Diagnosed equipment malfunctions.
  • Provided technical advice regarding installation of new equipment or modifications to existing equipment.
  • Communicated with clients during service calls for top-quality customer service.
  • Tested pipe, tubing joints, and connections for leaks.
  • Installed new refrigeration systems according to manufacturer specifications.
  • Assisted with troubleshooting complex problems related to ammonia refrigeration systems.
  • Operated tools such as drills, saws and welding torches safely while performing repairs.
  • Calibrated pressure and temperature gauges to ensure accurate readings.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Repaired or replaced faulty valves, pumps, compressors, condensers, evaporators and other equipment in the system.
  • Sustained safety protocol, ensuring proper, cost-effective and safe handling equipment and material usage while adhering to regulatory standards and building codes.
  • Inspected building HVAC systems and parts to assess maintenance requirements.
  • Adhered strictly to safety protocols when working with hazardous materials like ammonia.
  • Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
  • Repaired parts by using technical knowledge, special tools and soldering skills.
  • Analyzed data from logbooks to determine trends in performance of the systems.
  • Conducted safety checks on all equipment and reported any issues to management immediately.
  • Loaded materials, tools and [Type] equipment on truck at beginning of each shift.
  • Inspected and tested system components for proper operation.
  • Planned work procedures using charts, technical manuals and experience.
  • Delivered refrigeration units and full trailers to customers.
  • Checked gaskets for leaks and replaced them when necessary.
  • Observed safe work practices and conducted safety inspections to reduce workplace accidents.
  • Developed detailed reports outlining recommendations for repair or replacement of equipment based on findings.
  • Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
  • Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
  • Maintained and repaired electrical and pneumatic controls, HVAC equipment and systems and auxiliary equipment.
  • Read and understood schematics in order to work on specific models.
  • Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Completed repairs, scheduled, and predictive maintenance on different equipment and systems.
  • Tested equipment following each install to determine efficiency and proper functionality.
  • Maintained and serviced HVAC systems and refrigeration equipment.
  • Maintained records of all repairs, inspections, and tests performed.
  • Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
  • Performed preventative maintenance on ammonia refrigeration systems and components.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Trained personnel on safe handling procedures for maintaining ammonia refrigeration systems.
  • Worked closely with outside contractors during installation or repair projects.
  • Installed, altered and repaired sheet metal products and equipment and adjusted ducts and hoods for HVAC systems.
  • Put in new gas lines, wiring and other support components for HVAC systems.
  • Assessed system operations to identify potential areas requiring maintenance services.
  • Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
  • Responded quickly to emergency situations involving ammonia refrigeration systems.
  • Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
  • Uncovered and corrected leaks with individual units and full refrigeration systems.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Tidewater Community College, Virginia Beach, VA

01.2015 - Current
  • Electronics Engineering Technician Candidate
  • Perpetuate industry mastery in electronics engineering by completing all specialized courses stipulated by the intensive curriculum
  • Attend classes, workshops, and labs, delivered top-quality collaterals for all assigned projects, and routinely aced examinations tracking learning progress
  • Notable courses: Electronic Fundamentals with Computer Applications, D.C
  • A.C
  • Fundamentals, Solid State Circuits, Microprocessor Application, Digital Principles, Terminology, and Application, Calculus, and Pre-Calculus with Trigonometry.

Flagship Facility Services Manager, Facilities

01.2021 - 01.2022
  • Directly responsible for all maintenance requests and preventative maintenance schedules for four facilities (two in Chesapeake and 2 in Suffolk) with over 100,000 square feet and over ten acres of land
  • Validate Facilities Operations programs by auditing business environments to include core process mapping, headcount utilization, volumes, standards, metric collection, and client requirements
  • Worked in cross-functional teams to create services that support business needs and client expectations
  • Supervised Facilities Technicians whose duties include, but are not limited to, maintenance, pm's, work orders, and janitorial needs
  • Reported on key operational performance standards and determine whether services are being delivered at or near optimum levels
  • Developed efficient processes, as part of an overall Facilities strategy, to achieve optimum standards; recommend process and technological enhancements to improve service and efficiencies
  • Performed hands on facilities maintenance duties as required.

U.S. Department of State, Kabul, Afghanistan

01.2020 - 01.2021
  • Supervisor, Appliance Mechanics (Contracted)
  • Own accountability for the continuous functionality of all commercial and residential kitchen equipment and assets by delivering general and specialized maintenance and repairs to perpetuate operations
  • Lead a five-member team throughout all operations and special projects
  • Track performance metrics, objective progress, service delivery quality, and customer satisfaction within the Computerized Maintenance Management System (CMMS)
  • Conduct routine inspections to determine physical condition of all facilities and equipment and identify actionable solution to ensure fulfillment of all contractual stipulations
  • Expertly maintained and repaired a wide-range of assets including refrigerators, freezers, stoves, ovens, dishwashers, washers and dryers, and small appliances
  • Improved accuracy of work order information by developing a spreadsheet to showcase progress on all open projects for the Quality Control team
  • Employed superior project management skills to navigate all tasks and activities within a fast-paced, high-volume setting while adhering to all deadlines, requirements, and objectives
  • Orchestrated a successful overhaul and upgrade of a commercial laundry room by coordinating relocation of 16 previous washer and dryers and installation of five new commercial units including new plumbing assets
  • Maintained a complete inventory of stock utilizing a MAXIMO inventory system.

Navy Gateway Inn & Suites (NGIS), Portsmouth, VA

01.2019 - 01.2020
  • Maintenance Manager/Facilities Manager
  • Dynamically led maintenance activities for six facilities comprised of 900+ rooms, a fleet of vehicles, and all surrounding grounds
  • Strategized actionable plans and roadmaps for the execution of all maintenance, repair, and renovation tasks to support all facilities at the site level
  • Established a skilled and efficient workforce through hands-on control of the recruitment lifecycle including hiring, training, continued mentorship, and routine performance evaluations
  • Forecasted upcoming labor needs and ensured for complete coverage to support all activities
  • Applied EEO concepts across all functions and focused on cultivating a team-oriented, and safety-focused work environment
  • Tracked inventory levels and placed purchase orders for any upcoming requirements
  • Authored and implemented new SOPs based on industry best practices and safety regulations
  • Delivered critical insights and industry expertise to support the creation of short- and long-term operational plans
  • Expertly addressed any suggestions, inquiries, or complaints with a tactful and diplomatic demeanor and escalated situations to senior management when appropriate
  • Expedited the purchasing process by designing a spreadsheet to monitor stock, flag low counts, and deliver reorder information including quantity, part number, and price.

U.S. Navy Morale, Wellness, & Recreation (MWR), Norfolk, VA

01.2016 - 01.2019
  • Lead Maintenance Mechanic/Facility Manager/Electrician (2017 - 2019)
  • Delivered a wide-range of mechanical expertise while owning accountability for the maintenance, repair, and upkeep for seven unique Child Development Centers
  • Cultivated and engaged and skilled three-member maintenance team through hands-on talent development including training, mentorship, and routine performance evaluations
  • Orchestrated a master schedule of weekly tasks, prioritized tasks, and assigned duties to team members
  • Performed a myriad of electrical tasks including changing ballasts and bulbs, wiring and installations, panel replacements
  • Poured concrete for sign posts, painted internal and external facility spaces, installed equipment and fixed assets, constructed drywall
  • Constructed and delivered project packages for interior painting, and netting replacements
  • Serviced 90+ facilities while operating as the House Electrician
  • Drove efficiency and productivity by proactively identifying new outlet needs and installing wiring accordingly
  • Ensured that all facilities met safety, quality, functionality, and cleanliness standards
  • Owned accountability for the generation of a Inventory Management System that aligned with all regional standards and HAZMAT regulations
  • Maintenance Mechanic/Lead Washer & Dryer Technician - Unaccompanied Housing (2016 - 2017)
  • Orchestrated a master maintenance schedule to support continuous functionality and operational success of 500+ assets located across nine locations
  • Conducted preventative and routine maintenance on all equipment and controlled one direct report in the execution of daily operations and special projects
  • Navigated a ticket system of maintenance trouble tickets including prioritizing tasks, assigning duties, and ensuring for timely completion of all projects
  • Owned accountability for a $300K inventory of warehoused assets
  • Expertly translated diagnostic mode information composed of binary and hex numbers
  • Employed a wide-ranging training in electrical engineering to replace defective parts and return equipment back to full functionality
  • Replaced 20+ water saver bladders
  • Improved warehouse storage system by conceptualizing, designing, and constructing 200+ specialized pallets to enhance washer and dryer storage
  • Increased organization, transparency, and efficiency by spearheading the implementation of a new parts inventory and management system to track all materials with locations
  • Enforced strict adherence to all regional guidelines for the storage of HAZMAT materials across the entire maintenance team.

Moodys Electric, Gulfport, MS

01.2014 - 01.2015
  • Pipe Layer
  • Enabled the delivery of medium-voltage electrical lines by expertly installing 400+ feet of duct banks on a daily basis
  • Grounded man holes and mounted cable trays, constructed duct banks, and cleaned out conduit runs
  • Employed exemplary project management skills to navigate all tasks within a fast-paced, technically-oriented environment
  • Enforced complete compliance to all industry best practices, organizational SOPs, and safety regulations across all operational activities.

Education

Career Certificate in Electrical Technology -

Mississippi Gulf Coast Community College

Electronics Engineering Technician Candidate -

Tidewater Community College

Skills

  • Facilities Maintenance
  • Electronics Engineering
  • Workforce Development
  • Strategic Planning
  • Process Improvement
  • Relationship Cultivation
  • Maintenance & Repairs
  • Project Management
  • Inventory Control
  • Boiler Operation
  • HVAC
  • Refrigeration
  • Pipe Fitting
  • Steamfitting
  • Plumbing
  • Electric & Gas Ranges
  • Dishwashers
  • Top Load Washers
  • Front Load Washers
  • Dryers
  • Microwaves
  • Contract Management
  • Workforce Management
  • Staff Development
  • Business Administration
  • Financial Management
  • Performance Management
  • Operations Management
  • Expense Tracking
  • Policy Implementation
  • Verbal and Written Communication
  • Customer Relationship Management (CRM)
  • Key Performance Indicators
  • Time Management
  • Team Leadership
  • Cross-Functional Team Management
  • Performance Evaluations
  • Lead Generation
  • Negotiation
  • Complex Problem-Solving
  • Staff Management
  • Budget Control

Affiliations

Phi Theta Kappa Honor Society

Awards Recognition

  • Seabee Combat Warfare Specialist Insignia for completion of Naval Construction Force Personnel Qualification Standards
  • Good Conduct Medal
  • Iraqi Campaign Medal
  • Global War on Terrorism
  • Navy Sea Service Ribbon (2)
  • National Defense Medal

Career Experience

  • Lineage Logistics Manager, Facilities, 2022-Present, Responsible for all activities inside the 140,000 sqft cold storage facility. Install, maintain, and repair machinery, equipment, physical structures, plumbing, and electrical systems as instructed by leadership while following all regulatory and company safety standards, policies, and procedures. Maintain room temperatures utilizing ammonia and Freon hvac units. Perform physical inspection and calibration, preventative maintenance, and repairs on all mechanical and electrical assets impacting the operation of the facility, physical structure, and exterior grounds. At automated sites, perform preventative maintenance tasks on proximity switches, photoelectric sensors, pressure switches, push buttons and the associated testing equipment. Perform inspections and basic repairs of refrigeration system. Perform preventative maintenance tasks on material handling equipment per manufacturer and company guidelines to ensure continual and safe operation. Maintain reporting of inspections, evaluations, preventive maintenance procedures and communicate all pertinent information regarding equipment operation and maintenance to leadership daily.
  • Flagship Facility Services Manager, Facilities, 2021-2022, Directly responsible for all maintenance requests and preventative maintenance schedules for four facilities (two in Chesapeake and 2 in Suffolk) with over 100,000 square feet and over ten acres of land. Validate Facilities Operations programs by auditing business environments to include core process mapping, headcount utilization, volumes, standards, metric collection, and client requirements. Worked in cross-functional teams to create services that support business needs and client expectations. Supervised Facilities Technicians whose duties include, but are not limited to, maintenance, pm's, work orders, and janitorial needs. Reported on key operational performance standards and determine whether services are being delivered at or near optimum levels. Developed efficient processes, as part of an overall Facilities strategy, to achieve optimum standards; recommend process and technological enhancements to improve service and efficiencies. Performed hands on facilities maintenance duties as required.
  • U.S. Department of State, Kabul, Afghanistan, Kabul, 2020 - 2021, Supervisor, Appliance Mechanics (Contracted). Own accountability for the continuous functionality of all commercial and residential kitchen equipment and assets by delivering general and specialized maintenance and repairs to perpetuate operations. Lead a five-member team throughout all operations and special projects. Track performance metrics, objective progress, service delivery quality, and customer satisfaction within the Computerized Maintenance Management System (CMMS). Conduct routine inspections to determine physical condition of all facilities and equipment and identify actionable solution to ensure fulfillment of all contractual stipulations. Expertly maintained and repaired a wide-range of assets including refrigerators, freezers, stoves, ovens, dishwashers, washers and dryers, and small appliances. Improved accuracy of work order information by developing a spreadsheet to showcase progress on all open projects for the Quality Control team. Employed superior project management skills to navigate all tasks and activities within a fast-paced, high-volume setting while adhering to all deadlines, requirements, and objectives. Orchestrated a successful overhaul and upgrade of a commercial laundry room by coordinating relocation of 16 previous washer and dryers and installation of five new commercial units including new plumbing assets. Maintained a complete inventory of stock utilizing a MAXIMO inventory system.
  • Tidewater Community College, Virginia Beach, VA, Virginia Beach, VA, 2015 - Present, Electronics Engineering Technician Candidate. Perpetuate industry mastery in electronics engineering by completing all specialized courses stipulated by the intensive curriculum. Attend classes, workshops, and labs, delivered top-quality collaterals for all assigned projects, and routinely aced examinations tracking learning progress. Notable courses: Electronic Fundamentals with Computer Applications, D.C. & A.C. Fundamentals, Solid State Circuits, Microprocessor Application, Digital Principles, Terminology, and Application, Calculus, and Pre-Calculus with Trigonometry.
  • Navy Gateway Inn & Suites (NGIS), Portsmouth, VA, Portsmouth, VA, 2019 - 2020, Maintenance Manager/Facilities Manager. Dynamically led maintenance activities for six facilities comprised of 900+ rooms, a fleet of vehicles, and all surrounding grounds. Strategized actionable plans and roadmaps for the execution of all maintenance, repair, and renovation tasks to support all facilities at the site level. Established a skilled and efficient workforce through hands-on control of the recruitment lifecycle including hiring, training, continued mentorship, and routine performance evaluations. Forecasted upcoming labor needs and ensured for complete coverage to support all activities. Applied EEO concepts across all functions and focused on cultivating a team-oriented, and safety-focused work environment. Tracked inventory levels and placed purchase orders for any upcoming requirements. Authored and implemented new SOPs based on industry best practices and safety regulations. Delivered critical insights and industry expertise to support the creation of short- and long-term operational plans. Expertly addressed any suggestions, inquiries, or complaints with a tactful and diplomatic demeanor and escalated situations to senior management when appropriate. Expedited the purchasing process by designing a spreadsheet to monitor stock, flag low counts, and deliver reorder information including quantity, part number, and price.
  • U.S. Navy Morale, Wellness, & Recreation (MWR), Norfolk, VA, Norfolk, VA, 2016 - 2019, Lead Maintenance Mechanic/Facility Manager/Electrician (2017 - 2019). Delivered a wide-range of mechanical expertise while owning accountability for the maintenance, repair, and upkeep for seven unique Child Development Centers. Cultivated and engaged and skilled three-member maintenance team through hands-on talent development including training, mentorship, and routine performance evaluations. Orchestrated a master schedule of weekly tasks, prioritized tasks, and assigned duties to team members. Performed a myriad of electrical tasks including changing ballasts and bulbs, wiring and installations, panel replacements. Poured concrete for sign posts, painted internal and external facility spaces, installed equipment and fixed assets, constructed drywall. Constructed and delivered project packages for interior painting, and netting replacements. Serviced 90+ facilities while operating as the House Electrician. Drove efficiency and productivity by proactively identifying new outlet needs and installing wiring accordingly. Ensured that all facilities met safety, quality, functionality, and cleanliness standards. Owned accountability for the generation of a Inventory Management System that aligned with all regional standards and HAZMAT regulations. Maintenance Mechanic/Lead Washer & Dryer Technician - Unaccompanied Housing (2016 - 2017). Orchestrated a master maintenance schedule to support continuous functionality and operational success of 500+ assets located across nine locations. Conducted preventative and routine maintenance on all equipment and controlled one direct report in the execution of daily operations and special projects. Navigated a ticket system of maintenance trouble tickets including prioritizing tasks, assigning duties, and ensuring for timely completion of all projects. Owned accountability for a $300K inventory of warehoused assets. Expertly translated diagnostic mode information composed of binary and hex numbers. Employed a wide-ranging training in electrical engineering to replace defective parts and return equipment back to full functionality. Replaced 20+ water saver bladders. Improved warehouse storage system by conceptualizing, designing, and constructing 200+ specialized pallets to enhance washer and dryer storage. Increased organization, transparency, and efficiency by spearheading the implementation of a new parts inventory and management system to track all materials with locations. Enforced strict adherence to all regional guidelines for the storage of HAZMAT materials across the entire maintenance team.
  • Moodys Electric, Gulfport, MS, Gulfport, MS, 2014 - 2015, Pipe Layer. Enabled the delivery of medium-voltage electrical lines by expertly installing 400+ feet of duct banks on a daily basis. Grounded man holes and mounted cable trays, constructed duct banks, and cleaned out conduit runs. Employed exemplary project management skills to navigate all tasks within a fast-paced, technically-oriented environment. Enforced complete compliance to all industry best practices, organizational SOPs, and safety regulations across all operational activities.
  • Maintenance Technician, Hayes Furniture, Virginia Beach, VA, Virginia Beach, VA
  • Maintenance Worker, Navy Gateway Inn & Suites (NGIS), Norfolk, VA, Norfolk, VA
  • Utilities Worker, United States Navy, Multiple Locations

Training

NASTEC Basic Skills Certification, Fred's Appliance Academy ASF Appliance Service Fundamentals Certification, Fred's Appliance Academy Appliance Electrical Theory, Fred's Appliance Academy National Construction Career Test, Mississippi Gulf Coast Community College NCCER Core Curriculum, Mississippi Gulf Coast Community College NCCER Electrical Level I, Mississippi Gulf Coast Community College Market Research for Technical Personnel, Defense Acquisition University (DAU) Improved Statement of Work, Defense Acquisition University (DAU) COR With a Mission Focus, Defense Acquisition University (DAU) Contracting Officer's Representative (COR), Defense Acquisition University (DAU) Value Engineering, Defense Acquisition University (DAU) Past Performance Information, Defense Acquisition University (DAU) How to Integrate Green into Acquisition, Defense Acquisition University (DAU)

Accomplishments

  • PSM Certification
  • Industrial Refrigeration Technician 1

Timeline

Manager, Facilities

Lineage Logistics
05.2022 - Current

Flagship Facility Services Manager, Facilities

01.2021 - 01.2022

U.S. Department of State, Kabul, Afghanistan

01.2020 - 01.2021

Navy Gateway Inn & Suites (NGIS), Portsmouth, VA

01.2019 - 01.2020

U.S. Navy Morale, Wellness, & Recreation (MWR), Norfolk, VA

01.2016 - 01.2019

Tidewater Community College, Virginia Beach, VA

01.2015 - Current

Moodys Electric, Gulfport, MS

01.2014 - 01.2015

Career Certificate in Electrical Technology -

Mississippi Gulf Coast Community College

Electronics Engineering Technician Candidate -

Tidewater Community College
James Fouts