James Fox
Herkimer,NY
Summary
Hardworking and dedicated individual with strong interpersonal and clerical skills. Proficiencies in Microsoft programs, POS systems and various computer based skills. Firm understanding of deadlines and accurate documentation entry. Able to take on multiple tasks and prioritize and complete in a timely manner.
Overview
13
13
years of professional experience
Work History
Material Handler/Warehouse Receiving Clerk
Tractor Supply Distribution Center
Frankfort, NY
08.2020 - Current
- Maintained accurate inventory records of all received items.
- Verified accuracy of shipments against purchase orders and invoices.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Used digital database to keep records of units and stock moved.
- Received incoming shipments and verified contents against packing slips.
- Maintained records of received goods and rejected unsatisfactory items.
- Prepared necessary paperwork for inventory control purposes.
- Managed communication with vendors regarding orders, delivery times.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Relationship Banker
Citizens Bank
Herkimer, NY
05.2018 - 08.2020
- Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
- Prepared loan documents for review and approval by bank management.
- Built long-term relationships with customers by providing personalized service and support.
- Maintained records of all customer interactions in a secure database system.
- Maintained customer data confidentiality while inputting information into system.
Customer Service Representative
Bank of America
Utica, NY
07.2015 - 05.2018
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Account Manager
Rent A Center Warehouse & Retail Store
Herkimer, NY
07.2011 - 07.2015
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Maintained accurate records of all customer interactions in the CRM system.
- Prepared monthly financial statements for each account.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
Education
High School Diploma -
Little Falls High School
Little Falls, NY06-2003
Some College (No Degree) - Liberal Arts And Sciences
Herkimer County Community College
Herkimer, NYSkills
- Paperwork Completion
- Attention to Detail
- Positive Attitude
- Project Management
- POS Systems
- Clean Background Check
- Customer Relationship Management (CRM)
- Organization and prioritization
- Scheduling appointments
- File and records maintenance
- Verbal Communication
- Records administration
- Documentation And Reporting
- Calendar Management
- Strong interpersonal skills
Timeline
Material Handler/Warehouse Receiving Clerk
Tractor Supply Distribution Center
08.2020 - Current
Relationship Banker
Citizens Bank
05.2018 - 08.2020
Customer Service Representative
Bank of America
07.2015 - 05.2018
Account Manager
Rent A Center Warehouse & Retail Store
07.2011 - 07.2015
High School Diploma -
Little Falls High School
Some College (No Degree) - Liberal Arts And Sciences
Herkimer County Community College