James Fox
Manassas,VA
Summary
Dynamic General Manager with a proven track record at Fosters Grille, excelling in operational excellence and team mentorship. Skilled in branding and sales, I implemented strategies that enhanced customer loyalty and streamlined processes. My leadership and problem-solving abilities drove significant improvements in efficiency and employee engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Fosters Grille
03.2022 - Current
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Shift Leader
Fosters Grille
01.2022 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Supervisor
Sheetz
06.2021 - 12.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
Cook/Server
Foster's Grille
06.2015 - 06.2021
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Cashier
Five Guys
03.2013 - 05.2015
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts - Business Administration And Management
University of Pikeville
Pikeville, KY05-2019
Skills
- Branding
- Advertising and marketing
- Sales
- Purchasing and planning
Certification
Serve Safe Certification Expires 4/2027
Timeline
General Manager
Fosters Grille
03.2022 - Current
Shift Leader
Fosters Grille
01.2022 - 03.2022
Supervisor
Sheetz
06.2021 - 12.2021
Cook/Server
Foster's Grille
06.2015 - 06.2021
Cashier
Five Guys
03.2013 - 05.2015
Bachelor of Arts - Business Administration And Management
University of Pikeville
Awards
Collegiate Athlete for University of Pikeville Men's Bowling Team
3 time Academic All American
Dean's List
Boy Scout and earned the Order of the Arrow