Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Professional Driver
Super Ego
12.2023 - 04.2024
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
AS Trans Inc
01.2023 - 04.2023
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
CHI Logistics
08.2022 - 11.2022
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
Super EGO
05.2022 - 07.2022
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
Trekker Logistics
02.2022 - 04.2022
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Punch Press Operator
Labor Max Staffing Agency
07.2020 - 02.2022
Established a clean and organized work area, contributing to a safe and efficient work environment for all team members.
Contributed to overall productivity by effectively reading job specifications, blueprints, and drawings to determine machine settings and adjustments required for each project.
Demonstrated adaptability in handling various types of punch press machines as per job requirements, ensuring seamless transition between different projects.
Upheld high levels of communication with supervisors regarding project status updates, challenges faced, or potential solutions implemented during the course of work.
Professional Driver
Western Flyer Express
10.2019 - 06.2020
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Line Cook
Seminole Dining Hall FSU
08.2017 - 10.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared food items such as meats, poultry, and fish for frying purposes.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Maintained smooth and timely operations in preparation and delivery of meals.
Customer Support Technical Service
Sutherland Global Services
04.2015 - 08.2017
Enhanced customer satisfaction by promptly addressing and resolving technical issues.
Participated in industry events as a company representative, showcasing expertise in providing top-notch customer support services within the engineering field.
Maintained detailed records of client interactions, facilitating informed decision-making and tailored support strategies.
Conducted remote troubleshooting sessions, ensuring swift problem resolution for clients.
Analyzed data from customer interactions to recommend enhancements in the company''s offerings or service procedures.
Handled troubleshooting and fault-finding services onsite and by phone.
Streamlined support processes for increased efficiency and reduced response time.
Implemented technical solutions to solve customer issues and increase satisfaction.
Desk Sargent
St. Moritz Security Services CCAC Campus
06.2013 - 04.2015
Maintained a safe environment for officers, staff, and the public by overseeing security measures and protocols.
Coordinated with local agencies to address community concerns and facilitate collaborative problem-solving efforts.
Conducted investigations thoroughly and efficiently, leading to successful resolution of cases within strict deadlines.
Initiated proactive policing strategies that contributed to a reduction in crime rates within the jurisdiction.
Fostered teamwork among officers by encouraging collaboration on projects, assignments, or daily tasks.
Enhanced department efficiency by streamlining daily processes and implementing new procedures.
Increased officer productivity by monitoring performance, providing constructive feedback, and offering support when needed.
Handled high-pressure situations calmly and effectively, utilizing strong decision-making skills in crisis scenarios.
Deescalated conflicts between individuals both internally within the department as well as externally with the public, promoting positive outcomes in challenging situations.
Answered phone and provided assistance to callers under supervision of watch officer.
Responded to emergency calls to provide assistance to citizens in need.
Monitored crowded public areas and events to mitigate risk and promote safety.
Professional Driver
Navajo Shippers
03.2010 - 03.2012
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Taxi Driver
Yellow Taxi Service
02.2009 - 03.2010
Transported customers from one location to another in the city of Tallahassee, FL.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Professional Driver
Fepco Trucking Co
03.2008 - 12.2008
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
B.A.H. Express
10.2007 - 03.2008
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
Nationwide Southeast
07.2007 - 09.2007
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
GPC Driving / Blue Linx Atl
01.2007 - 07.2007
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Truck Driver
Sutherland Food Svc.
08.2006 - 01.2007
Delivered various foodstuffs to Restaurants, schools, etc
Using hand trucks.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Independent Disaster Housing Inspector
Parr Inspections
09.2005 - 07.2006
Located Displaced homeowners, and renters to inspect, and assess level of damage caused by hurricane Katrina and reported the findings to F.E.M.A.
Expedited report generation by utilizing technology effectively during on-site documentation of damages and required repairs.
Maintained strict adherence to safety protocols during inspections, minimizing risk to self and others in the field.
Improved communication between inspectors and homeowners through empathetic interactions, providing clarity on the assessment process and available resources.
Utilized specialized equipment for precise measurements of structural damages, leading to accurate repair recommendations.
Provided detailed information on damages, enabling accurate resource allocation and repair cost estimates for homeowners.
Made and submitted reports detailing finding and any actions taken.
Kept up-to-date on inspection regulations, codes, ordinances and techniques.
Completed inspections of current construction, refurbishment and repair projects.
Driver Operator
Dream Sanitation
10.2004 - 09.2005
Operated Recycling equipment along various city routes
Collected, and sorted various materials for recycling disposal
Kept daily maintenance records, and reports.
Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Professional Driver
Priority Transportation
09.2004 - 09.2004
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Taxi Driver
Yellow Cab
08.2003 - 08.2004
Transported customers from one location to another in the city of Tallahassee, FL.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Account Manager
Buddy's Home Furnishings
04.2002 - 07.2003
Maintained customer contact over the phone and through field visits
Updated customer information to maintain accuracy
Discussed benefits of timely lease agreement renewal payments
Monitored and recommend payment frequency changes to the General Manager
Confirm customer identification, collected money and obtained customers' signature on lease agreements
Contacted customers who have not renewed their lease agreement(s)
Monitored the accuracy of customer classifications according to customer payment history and habits.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Educated clients on new products or services to increase customer engagement with brand.
Service Tech
Roto Rooter
01.2001 - 04.2002
Used electric drain cleaning equipment to unclog a wide variety of drain clogs and backups in residential and commercial buildings.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Explained diagnostic findings to customers and outlined repair or service options.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Professional Driver
Eastern Service Co
08.2000 - 12.2000
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
Hodges Trucking Co
08.1999 - 08.2000
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
New Prime Inc.
03.1998 - 07.1999
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Professional Driver
Harold Ives Trucking
11.1997 - 02.1998
Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
Improved customer satisfaction by providing timely and efficient transportation services.
Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
Picked up loads and secured properly to maintain safety and avoid damaging products.
Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Driver / Operator
Columbus Consolidated Govt.
01.1994 - 11.1997
Operated city's trash collection equipment along various city routes
Supervised crew of 2 county inmates for trash collection, and disposal
Kept daily maintenance records, and reports.
Followed all relevant traffic laws and safety regulations.
Achieved safe driving records by consistently following traffic rules and regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Delivery Driver
Harvey Lumber Co.
09.1993 - 01.1994
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Loaded truck and properly secured items to prevent damage for deliveries.
Verified accuracy of all deliveries against order forms.
Expedited deliveries to meet customer deadlines and requirements.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Sales Associate
Freeway Ford
08.1991 - 09.1993
Qualified buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrated automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Prioritized helping customers over completing other routine tasks in store.
Closed sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Physician Recruiter
Physician International Search Inc
05.1990 - 04.1991
Recruited Physicians during residency programs to fill open positions with various health-care facilities nationwide.
Negotiated competitive compensation packages, attracting top talent in the medical field.
Partnered with educational institutions to identify promising graduates for entry-level physician positions.
Developed strong relationships with physicians and medical professionals, expanding the network of potential candidates.
Maintained open communication lines with both job seekers and employers during the recruitment process, fostering trust and transparency.
Established long-term partnerships with healthcare organizations by consistently delivering high-quality physician candidates and excellent customer service.
Cashier/Counter Salesperson
Delta Sonic Car Wash
04.1989 - 04.1990
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Assisted customers in checkout of store items while creating rapport to find out what other services the customer was in need of then sold additional services to the customer…i.e. car wash, oil change, detail services.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Sales Associate Specialist
Society International Inc
05.1988 - 04.1989
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Developed strong rapport with customers and created positive impression of business.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Utilized upselling techniques to promote additional products and increase sales.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Generated new leads by participating in community events and networking opportunities, resulting in higher foot traffic to the store.
Boosted average transaction value through effective cross-selling of related products or services.
Collection Associate
Great Lakes Collection Bureau
06.1987 - 05.1988
Contacted debtors by phone to collect on delinquent accounts. Used computer based programs so skip-trace and locate debtors. Offered various payment solutions to debtors to settle accounts.
Contributed to departmental goals by consistently meeting or exceeding individual targets for collections and call volume.
Improved collection rates by implementing effective communication strategies and negotiation techniques.
Collaborated with team members to strategize and execute company-wide collection initiatives, improving overall performance.
Minimized risk exposure by diligently adhering to internal policies and procedures throughout the collections process.
Educated debtors on available resources and options for resolving financial issues, fostering positive relationships with clients.
Head Cook
Garcia's Irish Pub
11.1985 - 04.1987
Prepared meals according to menu requests worked all stations, pantry, fry, grill
Responsible for closing of the kitchen at end of day and to have items prepared for morning shift
Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
Associate of Applied Science - Computer And Information Sciences
Daemen College
Buffalo, NY
GED -
Burgers High
Buffalo, NY
06.1982
Skills
City and non-city driving
Route Planning
Safe Driving Record
Verbal and written communication
Problem-Solving
Punctual and Reliable
CDL License
Clean Driving Record
Customer Service
Shipping and packaging
Order picking and processing
Customer rapport
Timeline
Professional Driver
Super Ego
12.2023 - 04.2024
Professional Driver
AS Trans Inc
01.2023 - 04.2023
Professional Driver
CHI Logistics
08.2022 - 11.2022
Professional Driver
Super EGO
05.2022 - 07.2022
Professional Driver
Trekker Logistics
02.2022 - 04.2022
Punch Press Operator
Labor Max Staffing Agency
07.2020 - 02.2022
Professional Driver
Western Flyer Express
10.2019 - 06.2020
Line Cook
Seminole Dining Hall FSU
08.2017 - 10.2019
Customer Support Technical Service
Sutherland Global Services
04.2015 - 08.2017
Desk Sargent
St. Moritz Security Services CCAC Campus
06.2013 - 04.2015
Professional Driver
Navajo Shippers
03.2010 - 03.2012
Taxi Driver
Yellow Taxi Service
02.2009 - 03.2010
Professional Driver
Fepco Trucking Co
03.2008 - 12.2008
Professional Driver
B.A.H. Express
10.2007 - 03.2008
Professional Driver
Nationwide Southeast
07.2007 - 09.2007
Professional Driver
GPC Driving / Blue Linx Atl
01.2007 - 07.2007
Truck Driver
Sutherland Food Svc.
08.2006 - 01.2007
Independent Disaster Housing Inspector
Parr Inspections
09.2005 - 07.2006
Driver Operator
Dream Sanitation
10.2004 - 09.2005
Professional Driver
Priority Transportation
09.2004 - 09.2004
Taxi Driver
Yellow Cab
08.2003 - 08.2004
Account Manager
Buddy's Home Furnishings
04.2002 - 07.2003
Service Tech
Roto Rooter
01.2001 - 04.2002
Professional Driver
Eastern Service Co
08.2000 - 12.2000
Professional Driver
Hodges Trucking Co
08.1999 - 08.2000
Professional Driver
New Prime Inc.
03.1998 - 07.1999
Professional Driver
Harold Ives Trucking
11.1997 - 02.1998
Driver / Operator
Columbus Consolidated Govt.
01.1994 - 11.1997
Delivery Driver
Harvey Lumber Co.
09.1993 - 01.1994
Sales Associate
Freeway Ford
08.1991 - 09.1993
Physician Recruiter
Physician International Search Inc
05.1990 - 04.1991
Cashier/Counter Salesperson
Delta Sonic Car Wash
04.1989 - 04.1990
Sales Associate Specialist
Society International Inc
05.1988 - 04.1989
Collection Associate
Great Lakes Collection Bureau
06.1987 - 05.1988
Head Cook
Garcia's Irish Pub
11.1985 - 04.1987
Associate of Applied Science - Computer And Information Sciences
Daemen College
GED -
Burgers High
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