JAMES FRANKS
Fulton,MS
Summary
Visionary professional ready to deliver workable strategies that exceed expectations in a new role. Systematic, detail-oriented professional with over ten years experience in managing cross-functional and multi-sectoral projects. Sterling Achiever with strong leadership skills, effective communication, and problem-solving skills. A versatile professional and excellent collaborator who is always seeking to leverage in-demand technical skills and people’s skills to increase data accuracy and completeness, while seeking innovative solutions to deploy results for competitive advantages.
Overview
13
13
years of professional experience
Work History
HR Specialist
APMM
Guntown
05.2021 - 07.2023
- Drove marketing initiatives to increase company visibility and performance including a 25% increase in daily applicants
- Streamlined HR processes and reduced administrative costs through improved efficiencies with which data on employees and HR activities are compiled
- Consistently recognized for outstanding performance while enhancing the day-to-day efficient operation of the HR office
- Responsible for the full cycle recruiting process of new applicants ranging from sourcing to onboarding and all processes in between
- Created, posted, and updated internal and external job listings for the accuracy of the job description
- Perform negotiations and arrange the procurement of products to be used by team members and office personnel
- Analyzed online data including website traffic statistics showing hiring trends and sources to compile reports for top management
Pricing Analyst
Confortaire
Tupelo
01.2021 - 01.2021
- Engaged with management in their determination of price points based on product allocation and market volatility
- Created and implemented pricing policies and procedures that ensure the achievement of financial objectives
- Monitored and reviewed commercial price lists of 70+ customers every week; Improved company profitability, ensuring quality, accuracy, and competitive pricing was issued to the customer promptly
- Performed data cleansing daily for both vendors and customers alike within QuickBooks
- Performed accounts payable duties as needed and processed over twenty-five invoices per week
- Aided in month-end reconciliation for the company bank account of more than $50,000
Scheduling and Staffing Administrator
Lowe's Home Improvement
Tupelo
01.2020 - 01.2021
- Managed and updated 160+ employee schedules to align with projected workforce requirements
- Managed and maintained balanced staff levels in accordance with corporate payroll percentages
- Sustained accurate sales forecasts by adhering to company procedures
- Channeled all instances of COVID-19-related issues to the appropriate outlet while serving as front-line support
- Managed all worker's compensation claim issues including filing the initial incident, conducting drug screens and physician consultations, along guiding their back-to-work regimen
HR Assistant
Cooper Tire
Tupelo
01.2019 - 01.2020
- Successfully executed the digitalization of the company's past 30+ years records within a month by prioritizing tasks and simultaneous duties and utilizing time management skills
- Maintained accurate and up-to-date records and documents using ETQ, Word, Excel, and Orange Tree
- Provided direct support in performing background checks and employment verifications for potential new personnel
- Facilitated the recruitment of best-fit talents by conducting interviews, arranging proficiency tests, and shortlisting eligible candidates
- Conducted and executed training sessions for newly hired employees to demonstrate company policies and procedures
- Oversaw HRIS functions, ranging from recruitment to database management
Information System Representative
Central Service Association
Tupelo
01.2018 - 01.2018
- Played an instrumental role in resolving an average of fifty inquiries in a week, as well as complying with performance benchmarks and service standards
- Earned maximum customer satisfaction by identifying and resolving problems, managing complaints, and answering queries courteously
- Collaborated with dissatisfied customers and dealt with challenging situations to protect business rapport
- Fostered lucrative working relationships with customers to ensure repeat business
- Regularly monitored complicated accounts, elaborated the company's policies and procedures and coordinated with senior-level management
Continuous Improvement / IT Intern
MTD Products
Tupelo
01.2017 - 01.2018
- Helped senior management in accelerating production levels by participating in standard work time studies on multiple lines
- Supported the implementation of four CART (Corrective Action Response Team) boards for use by supervisors
- Illustrated the benefits and usage of cloud-based technology by designing and delivering effective training sessions to employees
- Generated Power BI reports for management to drive focus on downtime trends and machine failures
Manager
Franks Trophy World
Fulton
01.2011 - 01.2017
- Augmented company awareness by developing and implementing brand management strategies
- Composed inventory lists for multiple departments and procured materials from vendors at optimal prices and favorable terms and conditions
- Processed and managed financial transactions of over $1k weekly, both in-store and online
- Prepared and updated company records and responded to customers about their inquiries
Education
Associate of Applied Science - Computer Programming Technology
Itawamba Community College
01.2018
Bachelor of Science - Interdisciplinary Studies
Mississippi State University
01.2011
Associate of Arts - General Studies
Itawamba Community College
01.2008
Skills
- Project Management
- Cloud Computing
- Social Media Marketing
- Digital Marketing
- Human Resources
- Data Analytics
- MS Office
- Tableau
- QuickBooks
- ETQ
- MySQL
Highlights Of Competencies
- Demonstrated success and accomplishments in HR, including all aspects of employees' record maintenance, report writing, onboarding, and team management.
- Reputable for providing accurate and detailed oversight of financial / risk analyses while collaborating with multiple teams to enable maximum efficiency and productivity.
- Accomplished in evaluating analytics and marketing campaign results to adjust strategies and achieve goals.
- Technically competent with various software programs, including but not limited to MS Office, Tableau, Adobe Creative Suite, QuickBooks, ETQ, HTML / CSS, and MySQL.
Timeline
HR Specialist
APMM
05.2021 - 07.2023
Pricing Analyst
Confortaire
01.2021 - 01.2021
Scheduling and Staffing Administrator
Lowe's Home Improvement
01.2020 - 01.2021
HR Assistant
Cooper Tire
01.2019 - 01.2020
Information System Representative
Central Service Association
01.2018 - 01.2018
Continuous Improvement / IT Intern
MTD Products
01.2017 - 01.2018
Manager
Franks Trophy World
01.2011 - 01.2017
Associate of Applied Science - Computer Programming Technology
Itawamba Community College
Bachelor of Science - Interdisciplinary Studies
Mississippi State University
Associate of Arts - General Studies
Itawamba Community College
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