Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES FRANKS

Olive Branch,USA

Summary

Dynamic Field Service Technician with extensive experience at United Rentals, excelling in equipment diagnostics and emergency response. Proven track record in enhancing operational efficiency and mentoring junior technicians. Skilled in hydraulic systems repair and committed to delivering exceptional customer service, consistently receiving positive feedback for professionalism and problem-solving abilities.

Overview

15
15
years of professional experience

Work History

Feild Service Technician

United Rentals
09.2024 - Current
  • Diagnosed and repaired equipment malfunctions, ensuring optimal performance and reliability.
  • Conducted routine maintenance checks, enhancing equipment longevity and safety compliance.
  • Provided on-site technical support, delivering timely solutions to customer issues.
  • Collaborated with team members to streamline service processes, improving overall efficiency.
  • Trained junior technicians on equipment operation and safety protocols, fostering knowledge transfer.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.

Road Mechanic

Weise USA
05.2024 - 09.2024

Performed troubleshooting and maintenance of forklifts, scissor lifts, and boom lifts to ensure operational efficiency at client sites.

Road Mechanic

Sunbelt Rentals
08.2021 - 05.2024
  • Diagnosed and repaired mechanical issues on a variety of rental equipment.
  • Performed routine maintenance to ensure equipment reliability and safety standards.
  • Collaborated with service teams to expedite repair processes and minimize downtime.
  • Mentored junior mechanics in troubleshooting techniques and safety protocols.

Diesel Mechanic

Saia LTL Freight
12.2010 - 05.2021
  • Diagnosed and repaired diesel engines to ensure optimal performance.
  • Performed routine maintenance on fleet vehicles, enhancing reliability and safety.
  • Utilized diagnostic tools to identify mechanical issues efficiently.
  • Collaborated with team members to streamline repair processes, reducing downtime.

Education

No Degree - Automotive Engineering

Nashville Auto-Diesel College
Nashville, TN
09.2010

Skills

Customer

Timeline

Feild Service Technician

United Rentals
09.2024 - Current

Road Mechanic

Weise USA
05.2024 - 09.2024

Road Mechanic

Sunbelt Rentals
08.2021 - 05.2024

Diesel Mechanic

Saia LTL Freight
12.2010 - 05.2021

No Degree - Automotive Engineering

Nashville Auto-Diesel College
JAMES FRANKS