James Gardner
San Francisco,CA
Summary
Adept at maintaining high-quality standards in fast-paced environments, I excelled in roles at various renowned establishments. Skilled in both customer service and efficient order preparation, my proactive approach and ability to learn quickly ensured a consistent customer satisfaction rate, enhancing team productivity and sales performance.
Overview
4
4
years of professional experience
Work History
Team Member
Amy's Drive Thru
Corte Madera, CA
10.2023 - 04.2024
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Participated in training sessions for new employees when needed.
- Maintained positive working relationship with fellow staff and management.
- Assisted customers with product selection and ordering process.
- Rotated through series of different stations based on team needs.
- Assisted in inventory management, ensuring stock levels met demand without excess.
Cook
Buffalo Wild Wings
Glen Mills, PA
03.2023 - 06.2023
- Adhered to food safety standards when storing and preparing foods.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Made meals in accordance with company standards and requirements.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Operated grills and fryers to cook items to quality guidelines.
Line Cook
Panera Bread
Dallas, TX
12.2022 - 02.2023
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Cooked multiple orders simultaneously during busy periods.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
Cook
Capriotti's
Glen Mills, PA
06.2021 - 08.2021
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Executed proper techniques when preparing menu item ingredients.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Fishmonger
Donnas Place/Kennys Fish Market
Stone Harbor, NJ
06.2020 - 09.2020
- Collected payments and provided accurate change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
- Ensured that seafood products were labeled properly with expiration dates.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned and sanitized display cases daily to ensure customer safety.
- Greeted customers to determine wants or needs.
- Cut, wrapped, weighed and tared seafood department products.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated Steamers safely to prevent kitchen accidents and machinery malfunction.
Education
High School Diploma -
Fusion
San Rafael, CA05-2024
Apparel Design
San Francisco State University
San Francisco, CASkills
- Sales expertise
- Money handling
- Cleaning
- Complaint resolution
- Materials staging
- Area and facility cleaning
- Customer service
- Organizing work stations
- Order preparation
- Willingness to learn
Timeline
Team Member
Amy's Drive Thru
10.2023 - 04.2024
Cook
Buffalo Wild Wings
03.2023 - 06.2023
Line Cook
Panera Bread
12.2022 - 02.2023
Cook
Capriotti's
06.2021 - 08.2021
Fishmonger
Donnas Place/Kennys Fish Market
06.2020 - 09.2020
High School Diploma -
Fusion
Apparel Design
San Francisco State University
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