James Garland
Erwin,TN
Summary
Seeking a challenging technical role that leverages my technical expertise in military intelligence systems maintenance and my proven leadership skills. I am eager to contribute to a dynamic team environment and am currently pursuing Network+ and ISC2 CC certifications to further enhance my technical knowledge and capabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
35T - Military Intelligence Systems Maintainer
Army National Gaurd
05.2022 - Current
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Identified and immediately resolved issues with network devices.
- Collaborated effectively with cross-functional teams for seamless integration of new applications into existing infrastructure.
- Managed multi million dollar equipment.
- Performed and supervised the planning, employment, configuration, integration, monitoring and maintenance of complex computer controlled networks and national cryptologic systems to enable the IWfF to provide support to the Intelligence Community in multiple domains and operational environments.
Emergency Dispatcher
Unicoi County 911
01.2025 - 04.2025
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Scanned suspects with NCIS per police requests to determine criminal and driver history, vehicle registration information and license status.
- Managed around 10-20 incoming calls a day.
Busser
Jules’ Salty Grub & Island Pub
05.2019 - 09.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
No Degree - MI SYSTEMS MAINTAINER/INTEGRATOR COURSE (102-35T10)
United States Army Intelligence Center of Excellence
Fort Huachuca, AZ06.2024
No Degree - Network Technologies
Cochise College
Sierra Vista, AZ06-2024
Skills
- Proficient in DCGS-A and intelligence fusion servers
- Cross-platform operating systems expertise
- Router and switch configuration skills
- CompTIA Security valid until 2027
- Basic electronics repair skills
- Administration of Microsoft and Linux databases
- Adaptable problem-solving
- Six years of effective team leadership
- Effective communication
- Flexible decision-making
- Thoroughness in task execution
Certification
- Cyber Essentials
- CISA/NICS Training:
- Incident Management Response: Understanding DNS Attacks
- Securing Internet Accessible Systems
- Preventing Business Email Attacks
- Cyber Defense Analyst: Indicators of Compromise
- Cyber Defense Analyst SIEM
- Cyber Defense Analyst: Vulnerability Assessments
- Cyber Defense Infrastructure Support Specialist: Installing, Configuring, and Troubleshooting
- DEPARTMENT OF THE ARMY CERTIFICATE FOR DISTRIBUTED COMMON GROUND SYSTEM-ARMY (DCGS-A) (V.3.2.5) 35T Certification Course (154 Hours)
- Introduction to Python (May 2023 - Present)
- Army Cyber Security Fundamentals (October 2023 to October 2024)
- Preventing DNS Infrastructure Tampering (IR106) (February 2024 - Present)
- CompTIA Security+ | February 2024 to February 2027
- Stop The Bleed | March 2022 to March 2024
- Introduction to Incident Command System, ICS-100 | April 2022 to Present
- National Emergency Number Agency certificate for Telecommunicator Core Competencies 40 hours
Timeline
Emergency Dispatcher
Unicoi County 911
01.2025 - 04.2025
35T - Military Intelligence Systems Maintainer
Army National Gaurd
05.2022 - Current
Busser
Jules’ Salty Grub & Island Pub
05.2019 - 09.2021
No Degree - MI SYSTEMS MAINTAINER/INTEGRATOR COURSE (102-35T10)
United States Army Intelligence Center of Excellence
No Degree - Network Technologies
Cochise College
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