James Garmendia
Timberville
Summary
Reliable and upbeat Sales Associate/Cashier, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
15
15
years of professional experience
Work History
Sales Associate, Cashier
Lowes Home Improvment
04.2018 - 11.2025
- Enhanced customer satisfaction through effective communication and product knowledge.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Displayed merchandise through out frontend to effectively increase sales.
- Processed customer transactions accurately and efficiently using POS systems.
- Assisted in inventory management by restocking shelves and organizing products.
- Provided exceptional customer service, addressing queries and resolving issues promptly.
- Trained new cashiers on procedures, enhancing team performance and service quality.
- Implemented best practices for cash handling, reducing discrepancies during audits.
Customer Service Representative
Walmart
06.2015 - 02.2018
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Assisted in processing transactions accurately using POS systems.
- Educated customers on store policies, promotions, and product features to improve service experience.
- Adapted quickly to changing priorities during peak hours, maintaining service quality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
Best Buy
07.2010 - 03.2015
- Maintained visual merchandising standards, creating engaging product displays to enhance sales.
- Trained new staff on operational procedures, fostering a collaborative team environment.
- Developed strong product knowledge to guide customers in making informed purchasing decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
Bachelor of Science - Marketing
Rutgers University, University College
Newark, NJSkills
- Customer service
- Cash handling
- Point of sale (POS)
- Visual merchandising
- Transaction processing
- Staff training
- Problem resolution
Timeline
Sales Associate, Cashier
Lowes Home Improvment
04.2018 - 11.2025
Customer Service Representative
Walmart
06.2015 - 02.2018
Sales Associate
Best Buy
07.2010 - 03.2015
Bachelor of Science - Marketing
Rutgers University, University College