James Gentile "Bo"

Developed measurement tools, dashboards and reports to track metrics on adoption and effectiveness of initiatives.

• Created succession plans to provide continuity of operations during leadership transitions.
• Analyzed industry trends and tracked competitor activities to inform decision making.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Developed and implemented strategies and policies in collaboration with executive business partners/vendors to establish and achieve long-term business objectives, providing company with strong and sustainable relationships to ensure resources both active and passive meet the needs of Agency Owner offices.
• Developed effective business strategies to capitalize on emerging market trends.
• Presented and discussed strategy and initiative progress with senior business leaders.
• Identified opportunities to improve business process flows and productivity.

• Directly responsible for the growth of the agency through the agent count increasing through my recruiting efforts
• Educated clients on insurance policies and procedures.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Researched and identified potential new markets.

• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Identified opportunities to improve business process flows and productivity.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Monitored industry trends, keeping current on latest changes and competition in industry.