James Gibson

Ensures efficiency and organization in all aspects of warehouse management.

From ordering product to packing and shipping.

Communicates with customers and clients to ensure their needs are met.

Manages services and operations across four company retail stores.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
• Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
• Promoted positive work environment through proactive assistance to colleagues during peak hours.
• Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.