James Gibson

• Led the strategic expansion and market penetration of a new inline treatment process across North America, successfully onboarding 34 new customer sites and growing the business 50% from $2M to $3M in just two years.

• Spearheaded a groundbreaking product recognized by the CEO as the company's #1 growth avenue and first priority in the strategic plan to double company revenue.

• Built, trained, and managed a team of 2 dedicated Inline Treatment Specialists, significantly expanding operational capacity and driving increased customer presentations and engagements.

• Utilized and refined comprehensive operational documentation (SOPs, maintenance schedules, training manuals, and visual aids) to ensure consistent quality and rapid scalability across all new inline treatment sites.

• Volunteered to spearhead the introduction of a groundbreaking inline treatment manufacturing process, gaining crucial expertise through a 10-day immersion in Germany, which directly led to promotion to Inline Treatment Services Manager.

• Successfully launched and grew this new service from $0 to $2M in annual sales within four years, generating revenue through extensive trade show and in-person/on-site customer demonstrations.

• Authored all critical operational documentation, including Standard Operating Procedures (SOPs), maintenance schedules, and innovative training manuals/aids (e.g., picture-gram cards), which significantly accelerated learning curves and improved quality.

• Pioneered the market introduction of this new process across the region, successfully establishing a foundational and highly profitable business line.

• Managed a dual portfolio of senior technical sales responsibilities alongside pioneering the development and launch of the new inline treatment business, demonstrating exceptional multi-tasking and strategic execution.

• Volunteered to spearhead the introduction of a groundbreaking inline treatment manufacturing process, gaining crucial expertise through a 10-day immersion in Germany, which directly led to promotion to Inline Treatment Services Manager.

• Successfully launched and grew this new service from $0 to $2M in annual sales within four years, generating revenue through extensive trade show and in-person/on-site customer demonstrations.

• Authored all critical operational documentation, including Standard Operating Procedures (SOPs), maintenance schedules, and innovative training manuals/aids (e.g., picture-gram cards), which significantly accelerated learning curves and improved quality.

• Pioneered the market introduction of this new process across the region, successfully establishing a foundational and highly profitable business line.

• Drove 75% sales growth, increasing revenue from $8M to $14M over 10 years, through strategic territory expansion across 15+ states via extensive monthly and bi-annual site visits (95% air travel/rental, 5% company vehicle), recognized for leadership and market impact.

• Trained and mentored all newly hired Technical Sales Representatives via extensive on-site coaching, significantly enhancing their product knowledge and sales effectiveness, leading to promotion to Senior Sales Rep & Inline Treatment Specialist for team development contributions.

• Managed strategic customer site transitions to new representatives, ensuring seamless handovers and maintaining strong client relationships.

• Enabled new representatives to effectively manage up to 30 customers each, directly contributing to a substantial increase in overall sales team capacity and efficiency.

• Drove 47% sales growth, increasing revenue from $1.7M in 2004 to $2.5M in 2005, by leading sales and distribution across a multi-city territory for concrete products within a key distributor network.

• Managed key account relationships and coordinated strategic sales initiatives, contributing to Goria's sustained position as the #2 top-selling brand nationally within the Oldcastle network and consistent sales recognition.

• Provided direct technical sales support and product expertise to distributors, installation contractors, and homeowners through on-site troubleshooting, product demonstrations, and training seminars.

• Established and grew a new sales territory to $8M across Pennsylvania, West Virginia, and New York, acquiring 50+ new clients through strategic prospecting and direct sales efforts.

• Managed a highly diverse product portfolio encompassing hundreds of products across 10 different manufacturers, mastering all features and functions to provide expert, tailored solutions and consistently delivering high-impact in-person and trade show product presentations with samples.

• Executed comprehensive sales cycle management, from targeted lead generation (cold calling, trade shows) to client acquisition and ongoing relationship nurturing.

• Consistently achieved 100% commission sales, earning multiple sales awards for outstanding performance and revenue generation.

• Drove significant production efficiencies, maintaining 80%+ standards across 4 sewing plants through rigorous process analysis, development of labor standards, and continuous method improvements for sportswear manufacturing.

• Collaborated closely with plant management and operators to diagnose and resolve daily manufacturing issues, optimizing operational workflows, line balancing, and plant layouts.

• Provided critical plant engineering leadership during the strategic closure of 4 domestic plants and the successful transition of production to overseas facilities, ensuring operational stability amidst significant organizational change.

• Implemented employee engagement initiatives (e.g., weekly efficiency charts, contests) and utilized strategic communication to maintain high morale and productivity during disruptive transitions.

• Drove a dramatic increase in manufacturing efficiency from 70-75% to over 90% across 5 plants, consistently sustaining gains for 3 years and leading to the paid-in-full investment of 3 CM cutting machines.

• Led efforts to investigate and resolve daily manufacturing problems in wood frame and leather sewing plants through time studies, line balancing, and close collaboration with management and operators.

• Developed new production reporting procedures for new equipment and authored all Standard Operating Procedures (SOPs), personally training operators on new CNC machinery.

• Created, implemented, and evaluated weekly operating budgets for all direct and indirect labor and supplies; achieved fast-track promotion from Jr. to Senior Engineer within 1 year.

• Performed industrial engineering evaluations on line speeds, plant layouts, and machine efficiencies to identify cost reduction opportunities for cosmetics manufacturing.

• Provided support to upper management during plant closure due to corporate buy-out, assisting with operational transitions.