James Gilbert
Norcross
Summary
Dynamic Microsoft Consultant with a proven track record at Microsoft, enhancing project delivery efficiency through tailored software solutions and advanced tools. Skilled in SharePoint administration and training development, I excel in fostering user engagement and satisfaction while streamlining processes. A collaborative leader dedicated to operational excellence and client success.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Microsoft Consultant
Microsoft
Norcross, GA
04.1995 - 01.2025
- Led cross-functional teams to implement Microsoft solutions, enhancing project delivery efficiency.
- Analyzed client requirements to tailor software solutions, improving user satisfaction and operational effectiveness.
- Developed training materials and conducted workshops for clients on Microsoft product usage and best practices.
- Streamlined processes by integrating advanced tools, resulting in improved system performance and user engagement.
Administrator
Postmates
Norcross, GA
11.1989 - 12.1994
- Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
- Coordinated logistics and scheduling for delivery operations, ensuring timely service fulfillment.
- Managed customer inquiries and complaints, providing effective resolutions and improving satisfaction rates.
- Developed training materials for new staff, enhancing onboarding experience and operational knowledge.
Education
High School Diploma -
Ashworth College
Norcross, GASkills
- SharePoint administration
- Hyper-v virtualization
- Microsoft identity manager
- Microsoft intune implementation
- Visual studio usage
- Microsoft planner setup
- Microsoft stream deployment
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
Timeline
Microsoft Consultant
Microsoft
04.1995 - 01.2025
Administrator
Postmates
11.1989 - 12.1994
High School Diploma -
Ashworth College