James Gilot
Miami
Summary
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
06.2019 - 02.2020
- Texas RoadhouseTexas Roadhouse — Server assistance
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Baker/Order Fulfillment Associate
PBH Foods
02.2020 - 05.2021
- Baked Keto/ Paleo good (cookies, bagels,donuts etc
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Worked as a team to fulfill at least 500 orders A DAY
BDC Agent
Infiniti Car Dealer
05.2021 - 02.2023
- Handled inbound leads via phone and internet and directed to appropriate contact.
- Developed sales pipeline and business opportunities through networking, cold calling and referrals.
- Worked with sales department to develop sales strategies and techniques.
- Researched and stayed current in consumer and industry trends.
Office Assistant
Services On Site
02.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
EDUCATIONEDUCATION
Miami dade collegeMiami dade college
Felix Varela high schoolFelix Varela high school
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High School Diploma -
Miami Dade College
Miami, FL08.2024
Skills
- Bookkeeping Software
- Customer Relationship Management
- Event and Activity Planning
- Sorting and Labeling
- Customer Buying Habits
- Client Correspondence
- Client Needs Assessment
- Creative Solutions
- Professional Relationships
- Call Control
- Customer Engagement Strategies
- Conflict Resolution Techniques
- Account Updates
Timeline
Office Assistant
Services On Site
02.2023 - Current
BDC Agent
Infiniti Car Dealer
05.2021 - 02.2023
Baker/Order Fulfillment Associate
PBH Foods
02.2020 - 05.2021
Server
Texas Roadhouse
06.2019 - 02.2020
EDUCATIONEDUCATION
Miami dade collegeMiami dade college
Felix Varela high schoolFelix Varela high school
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High School Diploma -
Miami Dade College