With over 10 years of experience at MultiCare health services, I've honed skills in decision-making and staff training, leading to improved patient outcomes and reduced medication errors. My proactive approach in clinical leadership and care coordination has fostered a culture of excellence and teamwork, significantly enhancing patient satisfaction and staff efficiency.
Overview
12
12
years of professional experience
Work History
Charge Nurse
St Joseph Medical Center, Dignity Health
02.2021 - Current
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
Collaborated with other healthcare professionals to provide quality patient care.
Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
Streamlined nursing workflows for increased efficiency and improved patient outcomes.
Supervised and managed daily scheduling, tasking, and administration.
Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
Reduced medication errors by establishing stringent medication administration procedures.
Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
Participated in quality improvement initiatives, contributing to the development of best practices within the department.
Enhanced patient care quality by leading team of nurses to adopt evidence-based practices.
Conducted regular audits of nursing practices, identifying areas for improvement and implementing corrective actions.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Coordinated daily nursing activities to ensure compliance with healthcare regulations, significantly reducing risk of non-compliance.
Led community health initiatives, improving public health awareness and promoting preventive healthcare practices.
Improved team morale and reduced turnover by implementing regular feedback sessions and career development opportunities.
Fostered culture of continuous improvement, leading to adoption of innovative nursing practices.
Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
Optimized resource allocation, ensuring all patients received timely and adequate care without overburdening staff.
Reduced medication errors by conducting thorough training sessions on new electronic health record systems.
Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Developed and implemented patient triage system that streamlined patient flow and reduced wait times.
Facilitated cross-departmental communication, enhancing efficiency of patient care coordination.
Oversaw administration of medication, ensuring adherence to strict safety protocols, thereby maintaining patient safety.
Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
RN
MultiCare Auburn Medical Center
02.2013 - Current
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Managed care from admission to discharge.
Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
Provided direct patient care, stabilized patients, and determined next course of action.
Monitored patient reactions to drugs and carefully documented findings.
Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
Administered medications and treatments as prescribed by physicians.
Managed patients recovering from medical or surgical procedures.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
I have been working as a PCU charge nurse for the last 8 years.
Education
Associate of Applied Science - Nursing
Tacoma Community College
Tacoma, WA
02-2011
Bachelor of Arts - Economics/Geography
UNIVERSITY OF NAIROBI
KENYA
02-1989
Skills
Decision-making
Care coordination
Clinical leadership
Team leadership
Staff supervision
Staff training
Timeline
Charge Nurse
St Joseph Medical Center, Dignity Health
02.2021 - Current
RN
MultiCare Auburn Medical Center
02.2013 - Current
Associate of Applied Science - Nursing
Tacoma Community College
Bachelor of Arts - Economics/Geography
UNIVERSITY OF NAIROBI
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