Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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James Gloster

James Gloster

Clark,NJ

Summary

I am a dedicated and motivated student at Rutgers Business School, with a passion for finance, a strong work ethic, and a strive for excellence. As an overachiever, I am always the first to arrive and the last to leave, making sure the job is done to the highest standards. I believe that continuous learning and improving in mastering new skills is an excellent way to improve my contribution. I am team-oriented and embrace a collaborative environment while supporting the people around me and aiding in their success. My goal is to bring this level of passion and dedication to an organization where I can be my best self and grow.

Overview

3
3
years of professional experience

Work History

Waiter

Old Man Rafferty's
New Brunswick, NJ
08.2023 - Current
  • Greeted customers, provided menus, and answered questions about menu items.
  • Verified that the prepared food met all standards for quality and quantity before serving it to customers.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Resolved customer complaints in a polite manner according to company policy.

Waiter

Fat Cactus
New Brunswick, NJ
06.2023 - 08.2023
  • Greeted customers, provided menus, and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary, and served any requested condiments or accompaniments.
  • Performed opening and closing duties, such as setting up the dining area, restocking supplies, and checking equipment for proper functioning at the start and end of shifts.

Worker

Great American Volleyball
Point Pleasant, NJ
05.2023 - 08.2023
  • Worked with a team setting up and taking down volleyball nets on the beach.
  • Worked with team members checking people into volleyball tournament.
  • Sold GAV merchandise

Team Leader

Panera Bread
Clark, NJ
10.2021 - 08.2022
  • Coordinated teamwork and delegated tasks to ensure efficient completion of work.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.

Education

Bachelor of Science - Finance

Rutgers Business School, New Brunswick
New Brunswick, NJ
05.2026

High School Diploma -

Saint Joseph High School
Metuchen, NJ
05.2022

Skills

  • Teamwork
  • People Skills
  • Friendly
  • Likable
  • Outgoing
  • Great Communication
  • Leadership
  • Creative
  • Problem Solving
  • Great Customer Service
  • Guest Relations
  • Memorization Skills
  • Not Afraid of Failure

Affiliations

  • I am very active in my community by volunteering at a food panty
  • I play a lot of sports and am very active from volleyball to football
  • I value my time with my family and spend any free time I can with them

References

References available upon request.

Timeline

Waiter

Old Man Rafferty's
08.2023 - Current

Waiter

Fat Cactus
06.2023 - 08.2023

Worker

Great American Volleyball
05.2023 - 08.2023

Team Leader

Panera Bread
10.2021 - 08.2022

Bachelor of Science - Finance

Rutgers Business School, New Brunswick

High School Diploma -

Saint Joseph High School

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James Gloster