Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Glover

Los Angeles,CA

Summary

Proactive and customer-focused, with a proven track record at Allied Universal Security Services for enhancing safety and reducing emergency incident impacts. Skilled in incident reporting and offering modifications on loans, demonstrating both hard and soft skills. Excelled in network operations management across multiple countries, showcasing an ability to improve operational efficiency.

Overview

34
34
years of professional experience

Work History

Security Officer

Allied Universal Security Services
05.2015 - 02.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

CitiFinancial Auto (Citigroup)

Citigroup Inc
06.2000 - 08.2008

work on past due account 30-60 day pass due.

I was responsible to help bring the account current under company guidelines by offering modifications on loans. skip trace on all accounts past 90 days.

receiving payments over the phone, answering questions about account status.


Maestro Support Help Desk

Budget Car Rental
03.1990 - 08.2000
  • Managed hardware and oversaw network operations. I was responsible for the flow of the network traffic. Assist customers who were having

problem making a online reservation through Budget website. I overseen the complete network operation

throughout the united state and other country's when there was a schedule outage, if the problem was going to interfere with daily operations. I had to use a call sheet to notify upper management.

Education

High School Diploma -

Youngstown South High School
Youngstown, OH
06-1976

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security

Timeline

Security Officer

Allied Universal Security Services
05.2015 - 02.2024

CitiFinancial Auto (Citigroup)

Citigroup Inc
06.2000 - 08.2008

Maestro Support Help Desk

Budget Car Rental
03.1990 - 08.2000

High School Diploma -

Youngstown South High School
James Glover