James Gonzales
Fresno,CA
Summary
Dynamic professional with a proven track record in customer relationship building and property marketing, honed at Affinity Truck Center and other leading companies. Excelled in boosting sales and client satisfaction through exceptional service and strategic negotiations. Skilled in multitasking and fostering teamwork, achieving notable success in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Salesperson
Affinity Truck Center
11.2017 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Built relationships with customers and community to promote long term business growth.
- Attended monthly sales meetings and quarterly sales trainings.
Real Estate Agent
RI California Realty
07.2004 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised clients on market conditions and property value for informed decision-making.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Warehouse Worker
PG&E
03.2014 - 09.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 300 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Reduced waste, implementing recycling procedures for packaging materials.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
New Home Sales Agent
Raven Custom Homes
02.2004 - 10.2010
- Managed contracts from initial drafting to closing, ensuring all parties met required deadlines and obligations.
- Generated leads through effective marketing strategies, such as open houses and networking events.
- Educated potential buyers on the features and benefits of available properties during guided tours.
- Maintained detailed records of client interactions, property showings, and sales transactions for future reference.
- Worked closely with title companies to ensure smooth closings while minimizing delays or complications.
- Collaborated with builders and developers to ensure timely construction and delivery of new homes.
- Addressed client concerns promptly, resolving any issues that arose during the home buying process.
- Assisted clients with obtaining financing, guiding them through pre-approval to final loan approval.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Coordinated appointments to show tenants and buyers prospective homes.
- Assist with the upgrades for New Home. Provided cost for the Upgrades of Additional Tile,change of floor plan and Roof.
Education
High School Diploma -
Roosevelt High School
Fresno, CAAssociate of Arts - American History
Clovis Community College
Clovis, CA06-2020
Skills
- Customer service
- Customer care
- Customer relationship building
- Property marketing
- Property management
- Property valuation
- Investment properties
- Strong interpersonal skills
- Multitasking Abilities
- Excellent teamwork
- Highly professional
- Telephone etiquette
Timeline
Salesperson
Affinity Truck Center
11.2017 - Current
Warehouse Worker
PG&E
03.2014 - 09.2015
Real Estate Agent
RI California Realty
07.2004 - Current
New Home Sales Agent
Raven Custom Homes
02.2004 - 10.2010
High School Diploma -
Roosevelt High School
Associate of Arts - American History
Clovis Community College
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