Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Gonzalez

Scranton,PA

Summary

Dynamic Certified Recovery Specialist with a proven track record at Endless Mount Extended Care, excelling in client advocacy and relapse prevention. Developed personalized recovery plans and facilitated impactful workshops, enhancing client engagement and success rates. Skilled in resource navigation and empathetic communication, fostering strong relationships that support long-term recovery.

Overview

2026
2026
years of professional experience

Work History

Certified Recovery Specialist

Endless Mount Extended Care
01.2023 - 06.2025
  • Continuously sought opportunities for professional development, staying current on best practices and emerging trends within the field of addiction recovery services.
  • Searched program participant belongings at admission and discharge or at supervisor's request.
  • Built strong rapport with clients, fostering trust and open communication throughout the recovery process.
  • Led educational workshops on topics related to substance abuse prevention, harm reduction strategies, and healthy coping mechanisms.
  • Developed aftercare plans to prevent relapse while maintaining ongoing support relationships with clients following program completion.
  • Conducted assessments to identify appropriate resources and support services for individual clients'' needs.
  • Conducted telephone admission screenings and offered related client assistance.
  • Implemented evidence-based practices to improve success rates of long-term recovery for clients.
  • Served as a liaison between patients and clinical staff members; effectively communicated concerns or suggestions for improved treatment.
  • Maintained safety and program structure by monitoring individuals' activities.
  • Facilitated group therapy sessions for improved communication and coping skills among clients.
  • Coordinated care plans between various healthcare providers, ensuring seamless transitions throughout the recovery journey.
  • Educated families on addiction recovery processes, offering guidance on how best to support their loved ones through rehabilitation.
  • Advocated for client needs within treatment facilities, addressing any barriers or challenges that may impede their progress in rehabilitation programs.
  • Evaluated program effectiveness using data-driven methods, making recommendations for service improvements when necessary.
  • Organized peer-led support groups for continued emotional growth and development during the recovery process.
  • Enhanced client recovery by developing personalized treatment plans tailored to individual needs.
  • Provided crisis intervention services, preventing relapse and promoting safety in critical situations.
  • Directed client well-being checks and documented notes.
  • Connected clients with community resources such as housing, employment assistance, and mental health services to promote successful reintegration into society posttreatment.
  • Assisted clients in building a strong foundation of personal accountability by setting realistic goals and monitoring progress towards achieving them over time.
  • Upheld strict confidentiality standards in all interactions, ensuring the privacy and dignity of clients throughout their recovery journey.
  • Completed checklists, shift documentation and recordkeeping following agency policies and procedures.
  • Maintained detailed case notes, ensuring accurate documentation of client progress and treatment adjustments.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Documented case management activity for accurate, reliable records.
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.

Salesman

Pocono Trading
2019 - 10.2022
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Paving Technician.

Lehigh Hanson
05.2010 - 2017
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Flagman

Traffic Regulators
2005 - 2010
  • Provided reliable assistance for emergency situations when required, such as escorting emergency vehicles through active work zones or directing traffic following accidents near the site.
  • Increased crew productivity by maintaining constant communication with team members regarding project progress and potential hazards.
  • Ensured smooth traffic flow by efficiently setting up cones, signs, and barriers for proper lane closures and detours.
  • Cultivated strong relationships with local law enforcement agencies to ensure prompt response times in the event of emergencies or traffic-related incidents near job sites.
  • Demonstrated adaptability by quickly adjusting to changes in road conditions or construction requirements as needed throughout each project.
  • Assisted in developing comprehensive traffic management plans, contributing valuable input based on personal experience and knowledge of various construction scenarios.
  • Achieved effective crowd control during peak hours through strategic placement of barricades and clear signaling to direct pedestrians around construction zones.
  • Developed strong situational awareness skills, enabling swift identification and response to potential dangers within the work area.

Education

CRS -

Honesdale Classes
10.2023

GED -

Lackawanna Trail
Factoryville, PA
1980

Skills

  • Professional boundaries
  • Relapse prevention
  • Client advocacy
  • Family support
  • Self-care strategies
  • Resource navigation
  • Behavioral health
  • Recovery planning
  • Empathy development
  • Continuing education
  • Peer support
  • Routine maintenance
  • Client relationship building
  • Documentation

Timeline

Certified Recovery Specialist

Endless Mount Extended Care
01.2023 - 06.2025

Paving Technician.

Lehigh Hanson
05.2010 - 2017

Salesman

Pocono Trading
2019 - 10.2022

Flagman

Traffic Regulators
2005 - 2010

CRS -

Honesdale Classes

GED -

Lackawanna Trail

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James Gonzalez