James Gonzalez
Corpus Christi,Texas
Summary
A well-qualified individual familiar with the skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Brand Ambassador
Turner's Gardenland
04.2021 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver an amazing shopping experience.
- Communicated product information with confidence and educated consumers about the company.
- Planned future sampling opportunities and special events.
Sales Representative
Turner's Gardenland
02.2019 - Current
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications, and applicable regulations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and the community to promote long-term business growth.
- Maintained Quality Assurance on all items and provided remedies when necessary.
Courier Runner
Turner's Gardenland
02.2016 - Current
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills by interacting professionally with management and peers.
- Verified invoice information to check for item accuracy and completeness.
Loader
Turner's Gardenland
02.2016 - 05.2017
- Loaded customers vehicles and unloaded delivery trucks quickly and safely, managing workload priorities.
- Collaborated with team members to maintain efficient workflow.
- Followed all safety and security protocols to minimize the risk of injury.
- Assisted in organizing and stocking products in warehouse to support colleagues.
- Performed general support clean-up duties and maintained a clean work area.
- Participated in regular inventory audits to manage stock levels.
- Assisted in receiving, stocking, and distribution of merchandise.
- Verified quantity and description of materials received by checking merchandise against the packing list.
Line Cook
Hester's Cafe & Coffee Bar
11.2014 - 09.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Expeditor
Hester's Cafe & Coffee Bar
05.2013 - 04.2014
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Arts - Accounting
Texas A&M University - Corpus Christi
Corpus Christi, TX05.2023
High School Diploma -
St. John Paul II H.S.
Corpus Christi, TX05.2012
Skills
- Self-Starter
- Attention to Detail
- Influential and Persuasive
- Sales Expertise
- Social Media Expertise
- Regulatory Compliance
- Problem-Solving Strengths
- Outreach Initiatives
- Consulting with Customers
- Proficient in Microsoft Office, Access, and Excel
Affiliations
Corpus Christi Cactus Club - President 2022-Present
Timeline
Brand Ambassador
Turner's Gardenland
04.2021 - Current
Sales Representative
Turner's Gardenland
02.2019 - Current
Courier Runner
Turner's Gardenland
02.2016 - Current
Loader
Turner's Gardenland
02.2016 - 05.2017
Line Cook
Hester's Cafe & Coffee Bar
11.2014 - 09.2015
Expeditor
Hester's Cafe & Coffee Bar
05.2013 - 04.2014
Bachelor of Arts - Accounting
Texas A&M University - Corpus Christi
High School Diploma -
St. John Paul II H.S.
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