James Goodwin
Wilmington,OH
Summary
Detail-oriented professional with extensive experience in manufacturing operations, specializing in custom-molded product assembly and quality inspection. Skilled in material handling and inventory management, optimizing warehouse organization. Fostered strong customer relationships through effective service and team training on operational procedures. Maintained high organization and cleanliness standards, enhancing overall operational efficiency.
Overview
1
1
Language
12
12
years of professional experience
Work History
Receiving & regrind associate
Custom Molded Products LLC
Wilmington, OH
10.2021 - Current
- Processed and labeled regrind material for organized warehouse storage
- Unload trucks using a forklift
- Handled inventory counts and organized warehouse supplies.
- Inspected molded parts for defects and quality standards.
- Prepared materials for production lines and workstations.
- Supported custom-molded product assembly and packaging for manufacturing operations.
- Built relationships with customers by providing friendly customer service.
Certified trainer / trusted employee
Donatos pizza
Wilmington, OH
11.2016 - 10.2021
- Trained Donatos pizza team members on make-line procedures and food safety standards.
- Demonstrated proper dough handling, topping placement, and oven use during onboarding.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Coached crew members on order accuracy, ticket flow, and guest service routines.
- Reinforced Donatos pizza quality standards across prep, build, and finish stations.
- Guided new hires through sanitation, handwashing, and cross-contamination prevention practices.
- Provided one-on-one coaching sessions to help individuals improve their skills.
- Explained goals and expectations required of trainees.
- Ensured compliance with safety regulations while conducting onsite training activities.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Server
Bob Evans Restaurant
Wilmington, OH
07.2014 - 08.2016
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Served meals and beverages while checking guest satisfaction.
- Took accurate food and beverage orders for Bob Evans diners.
- Suggested menu items and daily specials to Bob Evans guests.
- Greeted Bob Evans guests and seated parties promptly.
- Communicated order details to Bob Evans kitchen staff.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
Education
Ponder Highschool ISD
Ponder, TXSkills
- Forklift operation
- Quality inspection
- Inventory counting
- Material handling
- Warehouse labeling
- Problem solving
- Workflow management
- Employee training
- Task prioritization
- Client engagement
- Verbal and written communication
- Attention to detail
- Time management
- Task prioritization
- Collaborative teamwork
- Leadership qualities
- Courteous and professional
- Courteous and professional
Languages
English
Professional
Timeline
Receiving & regrind associate
Custom Molded Products LLC
10.2021 - Current
Certified trainer / trusted employee
Donatos pizza
11.2016 - 10.2021
Server
Bob Evans Restaurant
07.2014 - 08.2016
Ponder Highschool ISD