Summary
Overview
Work History
Education
Skills
Timeline
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James Gordon

Plano,Texas

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

10
10
years of professional experience

Work History

Cashier

CVS Pharmacy
08.2015 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Checked personal identifications during alcohol and tobacco sales.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sporting Goods Associate

Walmart
05.2014 - 05.2015
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Mixed paint in hardware section
  • Administered hunting and fishing licenses


Cashier

Walmart
08.2013 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Plano Senior High School
Plano, TX
05.2010

Skills

  • Sales Expertise
  • Merchandising
  • Product and Service Sales
  • Cashier Oversight
  • Cash Register Systems
  • Price Identification
  • Currency Counting
  • Work Task Prioritization
  • Cooperative Attitude
  • Service-Orientation
  • POS Systems
  • Regulatory Compliance
  • Purchase Assistance
  • Conflict Resolution
  • Refunds and Exchanges
  • Money Handling
  • Complex Problem-Solving
  • Adaptable and Flexible
  • Customer Service Excellence
  • Billing and Payment Processing
  • Coaching and Mentoring
  • Collecting Carts

Timeline

Cashier

CVS Pharmacy
08.2015 - Current

Sporting Goods Associate

Walmart
05.2014 - 05.2015

Cashier

Walmart
08.2013 - 05.2014

High School Diploma -

Plano Senior High School

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James Gordon