Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

JAMES GORE

Port Orchard

Summary

Highly experienced parts manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat lead, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and detailed attention to individual needs. Knowledgeable about product merchandising, invoicing and payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong departmental skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Plumbing parts specializing in residential work, Knowledgeable of Water Supply Systems, Pipe Fittings, residential well pumps, pvc, abs fitting and installation.

Diligent [Desired Position] with strong background in general maintenance and repair tasks. Proven ability to handle variety of repair and maintenance jobs, ensuring timely and effective solutions. Demonstrated skill in problem-solving and customer service.

Professional with experience in maintenance and repair, ready to contribute effectively in this role. Known for strong problem-solving skills, reliability, and adaptability to changing needs. Skilled in carpentry, plumbing, electrical work, and general repairs. Strong focus on teamwork and achieving results, ensuring tasks are completed efficiently and to high standards.

Overview

31
31
years of professional experience

Work History

Rv repair / Residential handyman

Self Employed
02.2015 - Current
  • Skillful Handyman with 10+ years of experience conducting repairs and maintenance work in residential homes, apartment complexes, and offices. Offer solid expertise in plumbing, masonry, painting, as well as minor HVAC & electrical repairs
  • Offered in home service and parts delivery along with expert install and diagnostics.
  • Maintained the highest level of customer service over 10 years.
  • Maintained customer contact and customer follow up with many customers recommending me for future jobs via word of mouth.

Plumbing & Tool & Delivery Driver and Installer

Scott McLendon's ACE Hardware
08.2019 - 02.2024
  • Controlled all power tool and outdoor power tool sales and displays. Setup display booths and demo training for STIHL, Dewalt, Milwaukee outdoor/indoor power equipment
  • Instructed classes on start-ups and proper tool usage along with proper maintenance
  • Maintained excellent departmental inventory and inventory tracking Placed orders for all departmental products
  • Maintained plumbing department stock, assisted customers setting up new housing projects and bath remodels
  • Provided technical assistance to customers in all departments, adept in plumbing, power tools, electrical, hardware and automotive
  • Delivered Parts and installation to customer in the kitsap and king county area.
  • Offered amazing customer service on the floor and in person at customer homes and job sites.

RV Parts / Service Writer

Camping World
05.1994 - 03.2015
  • Delivered Service Parts and Customer service/install to customers at Rv Parks and Customers Homes on weekly and monthly base. Offered repairs and customer support on job sites and Rv parks in the king county and pierce county area for over 20 years.
  • Maintained the highest level of customer service and phone etiquette over 20 years.
  • Meeting with customers to discuss their needs, Creating price estimates and time needed and communicating the needs of customers to your service technicians
  • Inspected parts for defects, removed damaged parts and replaced with new parts
  • Served customers in-store and via telephone to answer questions and place orders
  • Worked with vendors to place new orders, handle shortages and resolve defective parts issues
  • Communicating Work Order statuses to customers and relaying any additional work needed and associated costs
  • Trained team members in successful strategies to meet operational and sales goals
  • Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty
  • Communicating information regarding parts, Work Orders, costs, warranties, time, etc.
  • Supervisor: Store Manager Gil Rosaldo (253) 922-9559 Email GRosaldo@campingworld.com

Education

High School Diploma - Computer science, automotive, wood shop, history and welding shop

Kelso High School
Kelso, WA
06.1988

Skills

  • Forklift, pallet jacket, electric pallet jacket, cherry picker
  • Data entry 65 WPM
  • Excellent customer service
  • RV equipment and machinery
  • Indoor/outdoor power tool equipment and hardware
  • RV retail and hardware based materials handling
  • Inventory management
  • Purchasing expertise
  • Data analysis
  • Verbal and written communication
  • Vehicle maintenance
  • Fuel efficiency
  • Customer service
  • Safe driving
  • Punctuality
  • Loading and unloading
  • Warehouse operations
  • Product delivery
  • Defensive driving
  • Truck loading
  • Inventory counting
  • Route planning
  • GPS navigation
  • Payment handling
  • Local routes
  • Lifting techniques
  • Fuel safety
  • DOT regulations compliance
  • Payment collection
  • Recordkeeping experience
  • GPS
  • Parts delivery
  • Local traffic laws
  • Multi-tasking
  • Special request management
  • Warehouse support
  • Delivery schedule development
  • Load securing
  • Safe driving practices
  • Freight loading
  • Order processing
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Efficiency and time management
  • Problem-solving abilities
  • Reliability
  • Auto and engine repair
  • Excellent communication
  • Strong working relationships
  • Dependability and honesty
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Customer relationships
  • Adaptability and flexibility
  • Valid Driver's license
  • Decision-making
  • Ability to lift 50 pounds
  • Vehicle safety and maintenance
  • Communication and interpersonal skills
  • Clean driving record
  • Customer support
  • Order picking and processing

Interests

  • Community Cleanup
  • Volunteering
  • Outdoor Recreation
  • Auto Repair/Restoration

Timeline

Plumbing & Tool & Delivery Driver and Installer

Scott McLendon's ACE Hardware
08.2019 - 02.2024

Rv repair / Residential handyman

Self Employed
02.2015 - Current

RV Parts / Service Writer

Camping World
05.1994 - 03.2015

High School Diploma - Computer science, automotive, wood shop, history and welding shop

Kelso High School