I am looking for employment in a challenging environment that I can use the skills I have obtained and developed over the last 30 years.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operations Manager / Owner
Griffin Construction Inc.
Marquette, MI
12.2014 - Current
Sales-Excellent relationship building skills, increased sales by 50% over pervious ownership. working with existing clients on current and future projects. meeting with potential clients on needs, wants, and solutions.
Employee Management-Relationship management, hiring and firing, schedule, disciplinary actions, time management, training, all other employee related activities.
Strategic Planning-Review current processes to assure quality control and time usage. Planning for changing business environment, legislation, and financials.
Logistics- In charge of all scheduling of equipment, materials, labor, and tools
Purchasing- In charge of negotiation of pricing, quantity, materials types, tools, and equipment.
Bidding- Create take off lists and pricing structure, figure out job hours needed for completion.
Quality Control- Assure quality of construction and finish product
Problem Solving- Excellent at looking at a situation and developing a plan or solution to the problem
Public Relations- Represent the company in the general public, with supplies, clients, and associations.
Maintenance- Responsible for doing and or scheduling routine maintenance and major repairs, or vehicles, heavy equipment, and hand tools.
Equipment operator- Experience with most heavy equipment
CDL Driver- Hold a Michigan Class A CDL with experience driving both straight and lead trucks.
Insurance and Risk Management
Vast
Marquette, MI
05.2004 - 08.2013
Sales- The development of sales strategies and pursuit of new business, Averaging. With annual sales of $2,000,000
Produce Placement - In charge of placing the product with the best options and services
Price Negotiations- Worked with companies to negotiate the best possible pricing for my clients.
Trainer- Designed and presented at company trainings for safety, injury management, perpetuation planning, and others. Saving my clients over $1,000,000.
Company Relations- Representing VAST with carrier companies and associations.
Client Relations Management- Develop and maintain relationship with clients, set expectation, and problem solving. Maintained over $5,000,000 in annual revenue.
Funeral Director
Fassbender Funeral Home
Marquette, MI
02.1996 - 05.2004
Training-Provided bereavement counseling to families and friends of the deceased.
Arrangments-Assisted in pre-arranging funerals with clients.
Logisticts-Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
Documentation-Maintained records of all contracts, payments and services provided.
Preparation-Conducted postmortem care such as embalming and dressing the deceased for viewing or burial.
Education
Bachelor of Science - Funeral Industry
Cincinnati College of Mortuary Science
Cincinnati, OH
12-1997
Marketing, Business Management
Northern Michigan University
Marquette, MI
Skills
Business Development
Business Planning
Logistics Oversight
Contract Management
Health and Safety Compliance
Customer Retention
Performance Monitoring
Financial Management
Labor Relations
Customer Service
Business and Operations Management
Solutions Development
Staff Development
Certification
Michigan Funeral Directors License
Michigan Property and Casualty, Live and Health License
Michigan Builder License
Michigan CDL Class A
Affiliations
President of Home Builders Association of the Upper Peninsula
Organizer for Marquette's Haunted Hayride
Past president Marquette County Fair
Past President Marquette Noon Kiwanis
Graduate Leadership Development Program
Timeline
Operations Manager / Owner
Griffin Construction Inc.
12.2014 - Current
Insurance and Risk Management
Vast
05.2004 - 08.2013
Funeral Director
Fassbender Funeral Home
02.1996 - 05.2004
Bachelor of Science - Funeral Industry
Cincinnati College of Mortuary Science
Marketing, Business Management
Northern Michigan University
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