James Gossler
Account Sales Manager
Seattle,washington
Summary
Sales / General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Goal-oriented manager with distinguished experience in aerospace, Auto, and fitness industries. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales / Finance Specialist
First National Fleet and Lease
Seattle, WA
04.2019 - Current
- Driven, self motivated sales professional
- Responsible for daily, monthly and yearly marketing, customer satisfaction, and Gross profit goals
- Excellent problem solving, profit focused team player
- Robust team relationships with Marketing, Lead generation and external lending Partners
- Consistent top finance / sales performer with strong community, referral and repeat business pipeline
- Contributed to annual gross profit in excess of $4,100,000.
Sales
Bill Pierre Ford
Seattle, WA
02.2013 - 03.2019
- Certified Ford, Chevy and Mitsubishi sales consultant, consistently delivering 15 to 20 new and pre owned vehicles per month
- Maintained 90% + CSI Customer Satisfaction rating consistently
- Frequently Recognized as monthly top salesman.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Used CRM to document sales activities and sales pipelines.
General Manager
La Fitness
Puyallup, WA
02.2008 - 02.2013
- Responsibilities included: New membership marketing, team building, daily sales training, and exceeding daily revenue goals.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth 50-55% while leading operations, strategic vision, and long-range planning.
Account Manager
The Boeing Company
Seattle, WA
03.1998 - 03.2008
- Commercial and Boeing Business jet 737, 757, 777
- Recognized by Southwest Airlines, Air China and several others for delivery timeliness and attention to detail of Airline standards
- Assigned to both Domestic and international airline customers to Facilitate, coordinate and problem solve complex delivery issues and facilitate any and all issues regarding specific airline Quality concerns, to obtain mutually beneficial solutions for Boeing and Airline customer.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Developed and implemented strategies to increase client retention.
Education
BA - Operations management
Seattle University
Seattle, WASkills
- Marketing
- Sales
- Negotiation
- Account Management
- Salesforce
- Sales management
- Business development
- Management
- Military Experience
- Quality Assurance
- Financial Administration
- Supply Chain Management
- Customer Relationship Management
- Branding
Certification
- Driver's License
- Airframe & Powerplant License
Personal Information
- Military Service Branch: United States Marine Corps
- Military Service Rank: Corporal
- Title: Account Manager / Sales professional
Timeline
Sales / Finance Specialist
First National Fleet and Lease
04.2019 - Current
Sales
Bill Pierre Ford
02.2013 - 03.2019
General Manager
La Fitness
02.2008 - 02.2013
Account Manager
The Boeing Company
03.1998 - 03.2008
BA - Operations management
Seattle University
- Driver's License
- Airframe & Powerplant License
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