Dynamic Sales Manager with a proven track record at American Mattress Company, excelling in relationship building and sales team training. Expert in staff management and driving performance goals, achieving a 20% increase in sales within the first year. Skilled in inventory oversight and enhancing customer service standards.
Overview
25
25
years of professional experience
Work History
Sales Manager
American Mattress Company
10.2022 - Current
Provided exceptional customer support daily.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Built long-lasting client relationships through excellent customer service and consistent followups.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Prepared sales presentations for clients showing success and credibility of products.
Built relationships with customers and community to establish long-term business growth.
Managed accounts to retain existing relationships and grow share of business.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Drove sales by developing multi-million dollar contract sales.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Sales Manager
Mattress Firm
10.2014 - 10.2022
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Attended industry events and conventions to expain sales opportunities.
Built long-lasting client relationships through excellent customer service and consistent followups.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Prepared sales presentations for clients showing success and credibility of products.
Built relationships with customers and community to establish long-term business growth.
Implemented systems and procedures to increase sales.
Managed accounts to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Increased sales revenue by developing and implementing effective sales strategies.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Managed revenue models, process flows, operations support and customer engagement strategies.
Store Manager
American Mattress
06.2000 - 09.2014
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Managed inventory control, cash control, and store opening and closing procedures.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Developed a successful employee retention plan, reducing staff turnover rates significantly.