Summary
Overview
Work History
Education
Timeline
Generic

James Grant

Thomasville,NC

Summary

As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Cook

Ivan's
06.2022 - Current
  • Supervised and trained kitchen staff on proper preparation techniques
  • Coordinated with wait staff to ensure timely delivery of meals to customers
  • Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate

Security

The Fishbowl
09.2022 - Current
  • Developed and preserved strong relationships with both staff and customers
  • Maintained a safe and comforting environment
  • Conducted myself in a professional manner in high intensity situations
  • Assisted in keeping the bar fully stocked and clean during downtime

Customer Service Representative

Harris Teeter
05.2014 - 03.2019
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Worked closely with other departments to provide solutions that meet customer needs
  • Ensured cashier's tills were properly counted at the end of their shift

Education

High School Diploma -

West Forsyth High School
Clemmons, NC
08.2015

Some College (No Degree) - Acting

University of North Carolina At Greensboro
Greensboro, NC

Timeline

Security

The Fishbowl
09.2022 - Current

Cook

Ivan's
06.2022 - Current

Customer Service Representative

Harris Teeter
05.2014 - 03.2019

Some College (No Degree) - Acting

University of North Carolina At Greensboro

High School Diploma -

West Forsyth High School
James Grant