Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
JAMES GRAY

JAMES GRAY

Houston,TX

Summary

Insightful Sales with experience devising and implementing marketing campaigns. Built deep understanding of target audience and competitors to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas. Enthusiastic customer adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.

Overview

9
9
years of professional experience

Work History

LEAD MARKETING MANAGER

Vector Group
05.2016 - 10.2018
  • Developed and executed comprehensive marketing strategies to enhance brand visibility, drive customer engagement, and increase sales for Shoe Palace.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

Travel Agent

VacationsToGo
10.2024 - 06.2025
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Carsales Manager

Toyota / Nissan / Volkswagen All Under Autonation
03.2020 - 03.2024
  • Consistently achieved and surpassed sales targets by employing effective sales techniques, resulting in an impressive average of 20+ cars sold per month.
  • Conducted regular evaluations of sales team performance, identifying areas for improvement and providing constructive feedback.
  • Established strong partnerships with local businesses for cross-promotion opportunities that generated additional leads.
  • Optimized dealership''s online presence by updating website content regularly, ensuring accurate vehicle listings with attractive photos and descriptions.

Remote Customer Account Manager

Ezee Fiber
01.2018 - 11.2020
  • Developed and implemented an effective online sales strategy, leveraging digital marketing techniques to generate a steady stream of qualified leads.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.

Education

BACHELOR'S IN MASS COMMUNICATIONS AND MARKETING -

Prairie View A & M University
02.2017

Prairie View A & M University

Skills

  • Self-motivated and results oriented, consistently exceeding sales targets and driving revenue growth
  • Excellent interpersonal and communication skills, building rapport with clients and colleagues to establish trust and long-lasting relationships
  • Strong leadership abilities, effectively managing and motivating sales teams to achieve outstanding performance
  • Exceptional problem-solving and negotiation skills, ensuring win-win outcomes for both the dealership and customers
  • Highly organized and detail-oriented, capable of managing multiple tasks and prioritizing responsibilities effectively
  • Proficient in CRM software, digital marketing tools, and sales management systems
  • Upbeat, friendly, and positive attitude, fostering a customer-centric culture and delivering exceptional customer experiences
  • Staff management
  • Customer relationship management (CRM)

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Travel Agent

VacationsToGo
10.2024 - 06.2025

Carsales Manager

Toyota / Nissan / Volkswagen All Under Autonation
03.2020 - 03.2024

Remote Customer Account Manager

Ezee Fiber
01.2018 - 11.2020

LEAD MARKETING MANAGER

Vector Group
05.2016 - 10.2018

Prairie View A & M University

BACHELOR'S IN MASS COMMUNICATIONS AND MARKETING -

Prairie View A & M University

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