James Green
Milwaukee,WI
Summary
Accomplished Shipping and Receiving Supervisor with a proven track record at Accord Manufacturing, Inc., enhancing warehouse efficiency and fostering a positive team culture. Skilled in receiving processes and self-motivated, I significantly improved productivity and customer satisfaction. Expert in paperwork management and warehouse operations, I thrive in fast-paced environments, ensuring safety and accuracy.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Supervisor
Accord Manufacturing, Inc.
Jackson, WI
03.2015 - 02.2025
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
- Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
- Collaborated with sales team to resolve customer complaints quickly and efficiently.
- Boosted customer satisfaction by ensuring accurate shipment tracking and timely delivery updates.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Processed returns and updated accounts.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Negotiated shipping contracts and rates to establish budget friendly agreements.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Resolved conflicts between team members and addressed complaints or grievances.
- Met or exceeded production goals and objectives by following strict procedures.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Determined staffing needs, developing schedules to staff all shifts.
Shipping and Receiving Clerk @ Kerry Ingredients
QPS EMPLOYMENT GROUP
Jackson, WI
06.2014 - 01.2015
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Used forklifts to load and unload freight.
- Used standing forklift to put away materials.
Magazine Cover Loader
Quad Graphics
Sussex, WI
09.2013 - 06.2014
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Followed all safety and security protocols to minimize risk of injury.
- I was responsible for loading magazine covers into to the machine correctly to be attached to the publication we were running that day.
Education
No Degree -
Milwaukee Area Technical College
Milwaukee, WI09-2013
GED -
Wil Lou Gray School
West Columbia, SC11-1995
Skills
- Receiving processes
- Self-motivated and independent
- Paperwork management
- Warehouse operations
Timeline
Shipping and Receiving Supervisor
Accord Manufacturing, Inc.
03.2015 - 02.2025
Shipping and Receiving Clerk @ Kerry Ingredients
QPS EMPLOYMENT GROUP
06.2014 - 01.2015
Magazine Cover Loader
Quad Graphics
09.2013 - 06.2014
No Degree -
Milwaukee Area Technical College
GED -
Wil Lou Gray School
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