James Greene
Austin,TX
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
23
23
years of professional experience
Work History
Front of House Trainer
Olive Garden
10.2021 - 06.2023
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Contract Driver
Southeastrans
01.2016 - 10.2021
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Responded with ease to sudden changes in routes and schedules.
FOH Manager
Studio Movie Grill
11.2012 - 01.2016
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
Production Director
Zion Church
04.2000 - 08.2008
- Trained staff in operation and upkeep of equipment.
- Planned and implemented production schedules and develop project budget.
- Monitored [Type] activities to enforce production standards and maintained knowledge of events affecting established schedule.
- Evaluated projects for required production resources.
- Managed internal operational standards and productivity targets.
- Resolved issues quickly to maintain productivity goals.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD05.1995
Skills
- Cash Ordering
- Hiring Procedures
- Staff Motivation and Discipline
- Quality Control Guidelines
- Corporate Regulations
- Staff Supervision
- POS Systems Operations
- Leading Employees
Timeline
Front of House Trainer
Olive Garden
10.2021 - 06.2023
Contract Driver
Southeastrans
01.2016 - 10.2021
FOH Manager
Studio Movie Grill
11.2012 - 01.2016
Production Director
Zion Church
04.2000 - 08.2008
High School Diploma -
Bladensburg High School
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