Summary
Overview
Work History
Education
Skills
Skills And Expertise
References
Work Preference
Timeline
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Open To Work

James Greer

Palmyra,VA

Summary

Results-driven leader specializing in retail management and team development. Demonstrated success in driving revenue growth through strategic inventory management and brand enhancement initiatives. Recognized for exceptional customer service and operational efficiency, contributing to overall business success. Prepared to apply expertise to elevate brand performance and optimize operations.

Overview

19
19
years of professional experience

Work History

District Support Lead | Brand Marketing

Warby Parker
Charlottesville, VA
01.2024 - 03.2025
  • Executed strategies for South Atlantic District to elevate brand awareness in shopping centers and local communities.
  • Ensured accurate representation of new store locations on mall directories and websites.
  • Guided Store Leaders in utilizing Brand Toolkit assets and promoting community engagement.
  • Drove initiatives across district to identify local insurance needs and foster partnerships.
  • Maintained expertise in Warby Parker's Brand Book and Visual Standards to ensure brand consistency.

Store Leader

Warby Parker
Charlottesville, VA
03.2022 - 03.2025
  • Represented and communicated Warby Parker's values to customers and team members.
  • Executed operational activities to achieve financial targets and enhance customer experience.
  • Maintained brand consistency by adhering to company-wide processes.
  • Managed daily scheduling and payroll for store team.
  • Coordinated store events in collaboration with HQ Marketing team.
  • Developed and implemented procedures to safeguard inventory and assets.
  • Enforced risk management protocols to ensure safety compliance.
  • Fostered an inclusive workplace culture through respectful treatment of teammates and customers.

General Manager

Williams-Sonoma, Inc.
Charlottesville, VA
01.2016 - 01.2022
  • Developed and executed strategies to enhance sales and foster customer loyalty through diverse store programs.
  • Modeled exemplary service while guiding managers in effective floor supervision to drive sales.
  • Trained associates through ongoing programs in sales, customer service, and product knowledge.
  • Prepared associates for elevated responsibilities using individual development plans and assignments.
  • Maximized team performance through consistent coaching and constructive feedback.
  • Actively networked, interviewed, selected, and onboarded new associates.
  • Communicated openly to cultivate a fair and respectful work environment for all associates.
  • Forecasted and adjusted payroll monthly to optimize productivity and achieve financial goals.

Visual Manager & Design Specialist

Pottery Barn & West Elm - Williams-Sonoma, Inc.
Dallas, TX
01.2006 - 01.2016
  • Sought and promoted innovative strategies to position Pottery Barn and West Elm as neighborhood inspiration hubs.
  • Executed visual inspirations that drove sales while embodying each brand's eclectic and timeless spirit.
  • Modeled and coached associates on maintaining high visual standards across all displays.
  • Protected and promoted the lifestyle image of Williams-Sonoma brands through strategic initiatives.
  • Identified emerging trends to enhance product styling and decorating expertise continuously.
  • Revamped sales floors weekly, leveraging departmental reports for optimal layout adjustments.
  • Executed floor sets within required timeframes to align with inspiration and standard directives.

Education

Some College (No Degree) - Business Management

Texas Tech University
Lubbock, TX
Lubbock, TX

High School Diploma -

Carlsbad High School
Carlsbad, NM
Carlsbad, NM

Skills

  • Team building and collaboration
  • Customer service and retention
  • Inventory and merchandising management
  • Budgeting and payroll oversight
  • Revenue growth strategies
  • Sales and marketing strategy
  • Visual merchandising techniques
  • Event planning and execution
  • Brand development
  • Trend analysis and forecasting
  • Community outreach initiatives
  • Process improvement methodologies
  • Training and development programs
  • Risk management and compliance
  • Loss prevention strategies
  • QuickBooks proficiency
  • POS system expertise
  • Microsoft Office Suite proficiency
  • Scheduling and time tracking

Skills And Expertise

Team Building, Customer Service, Inventory Management, Merchandising, Budgeting & Payroll, Revenue Growth, Customer Retention, Sales Strategy, Peer Collaboration, Visual Merchandising, Event Planning, Branding, Trend Analysis, Community Outreach, Process Improvement, Training, Risk Management, Compliance, Loss Prevention, QuickBooks, POS Systems, Microsoft Office Suite, Scheduling & Time Tracking Platforms

References

References available upon request.

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Timeline

District Support Lead | Brand Marketing

Warby Parker
01.2024 - 03.2025

Store Leader

Warby Parker
03.2022 - 03.2025

General Manager

Williams-Sonoma, Inc.
01.2016 - 01.2022

Visual Manager & Design Specialist

Pottery Barn & West Elm - Williams-Sonoma, Inc.
01.2006 - 01.2016

Some College (No Degree) - Business Management

Texas Tech University

High School Diploma -

Carlsbad High School

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