James Gribbon
Hot Springs Village,AR
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Bike Technician
Dick's Sporting Goods, Inc
07.2020 - 05.2022
- Assembled new bicycles for customers and completed quality assurance checks for safety compliance.
- Prepared display bicycles and merchandised with accessories to boost sales opportunities.
- Helped assemble, maintain and repair fleet of bicycles.
- Checked and replaced brakes, brake levers and shift levers.
- Replaced handlebars, stands, lights and seats for bicycle repairs.
- Assembled new bicycles for customers, modeling features and operational guidelines.
- Conducted routine services and safety checks in addition to cleaning, degreasing and lubricating bicycles.
- Completed specialized technical work, general maintenance and customer servicing.
- Worked closely with customers to address questions and inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Footwear Sales Associate
Dick's Sporting Goods, Inc
08.2022 - 05.2023
- Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Maintained shoe department by organizing shoes by size, color and style.
- Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
- Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
- Placed special orders or called other stores to find desired items for customers.
- Seated customer to measure feet and properly fit with correct size shoes.
- Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
Security Guard
Securitas
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
High School Diploma -
Forney High School
Forney, TX05.2019
Skills
- Payment Processing
- Building Customer Relationships and Loyalty
- Building Customer Loyalty
- Excellent Written and Verbal Communication
- Energy and Physical Stamina
- Adaptable and Flexible
- Attention to Detail
- Available Nights, Weekends and Holidays
Additional Information
- Address- 51 Mano Way, Hot Springs Village AR
- 469-408-0818
Timeline
Security Guard
Securitas
06.2023 - Current
Footwear Sales Associate
Dick's Sporting Goods, Inc
08.2022 - 05.2023
Bike Technician
Dick's Sporting Goods, Inc
07.2020 - 05.2022
High School Diploma -
Forney High School
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