JAMES GRIFFIN

• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Managed crews of 6/20 depending on the season
• Established standard operating procedures that enhanced employee performance.
• Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
• Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
• Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
• Increased employee retention rate by creating professional development programs.
• Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
• Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
• Implemented technology upgrades which resulted in increased workflow efficiency.
• Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Reduced lead times through careful planning.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Championed change management initiatives to facilitate seamless transitions during organizational restructuring or process improvements.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
• Trained, coached and mentored staff to support smooth adoption of new Project Management computer programs.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Increased profit by streamlining operations.
• Analyzed and reported on key performance metrics to senior management.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Developed and maintained relationships with external vendors and suppliers.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Assisted in recruiting, hiring and training of team members.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reduced operational risks while organizing data to forecast performance trends.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Reported issues to higher management with great detail.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.

. Accomplished multiple tasks within established timeframes.

• Maximized performance by monitoring daily activities and mentoring team members.
• Handle incoming disaster call on 15/25 calls daily
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Improved marketing to attract new customers and promote business.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Improved safety procedures to create safe working conditions for workers.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
• Streamlined project delivery processes, significantly reducing time to market for new product launches.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
• Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
• Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
• Organized professional development programs for staff, leading to improved performance and skill sets.
• Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Developed detailed plans based on broad guidance and direction.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Launched quality assurance practices for each phase of development
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Accomplished multiple tasks within established timeframes.

• Planned construction projects from design to execution.
• Created construction schedules by developing timelines for various project phases, coordinating all tasks and deadlines.
• Allocate resources efficiently to stay within budget guidelines.
• Monitor multiple project progress from initiation to completion.
• Managed all supplies necessary and collaborated with all vendors.
• Supervision of twenty employees and contractors to ensure project deadlines are met.
• Managing 20/30 incoming calls, emails, per day
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Identified plans and resources required to meet project goals and objectives.
• Monitored project performance to identify areas of improvement and make adjustments.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

• Hands on supervisor, efficiently completing maintenance tasks, as well as supervision of ten maintenance employees and rehabilitation technicians.
• Scheduled daily work orders and ensure completion for properties exceeding five million in assets.
• Determine budges and allocate resources efficiently to stay within budget.
• Ensure compliance with all state and local regulatory codes.
• Successful in timely project completion, ensuring satisfaction of tenants and investors.
• Managing 20/30 calls and emails a day with a completion rate of 70%
• Enhanced staff performance through continuous training and professional development opportunities.
• Led a multidisciplinary team of professionals in providing high-quality care and support for customers with diverse needs.
• Participated actively in regional conferences and workshops relevant to rehabilitation supervision.
• Developed strong partnerships with local community organizations to expand available resources for low income housing support and education.
• Over see Redevelopment and Modernization of 4,000 single/multi unit properties.
• Created a supportive environment for both low income/ no income customers and staff, fostering teamwork and mutual respect.
• Follow Federal HUD, county, state voucher programs monitoring compliance with all required codes and regulations
• Conducted regular audits of critical documentation to ensure accuracy and completeness in record-keeping practices.
• Managed caseloads effectively, ensuring appropriate allocation of resources and timely completion of paperwork.
• Collaborated with field managers to maintain daily operations.
• Oversaw the successful accreditation process for the rehabilitation department, maintaining compliance with industry standards.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
• Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
• Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
• Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

• Responsible for the operation of a 65,000 square foot facility that destroyed body armor and military personnel protection items.
• Supervision of forty-two employees.
• Controlled the company’s logistics and marketing strategies to acquire government and local agency bids.
• Responsible for inventory identification processing to ensure the appropriate military specification of destruction and reporting the final certification of destruction to the end user facilities.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
• Established foundational processes for business operations.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Generated revenues yearly and effectively capitalized on industry growth.
• Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
• Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
• Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Improved team productivity by introducing innovative project management tools and techniques.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reduced operational risks while organizing data to forecast performance trends.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

• Residential and commercial property maintenance.
• Maintain investment properties.
• Oversite of 8/15 employees, 10/25 subcontractors
• Projects were ranging from simple services to larger projects in plumbing, electrical and full rehabilitation of residential and commercial buildings.
• New builds from blueprint design to completion.
• Management of the subcontractors and time management with the materials logistics.
• Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Established long-term relationships with clients, resulting in increased repeat business.
• Analyzed user feedback to gather input and identify areas required for improvement.
• Created and managed project plans, timelines and budgets.
• Evaluated customer needs and feedback to drive product and service improvements.
• Developed effective improvement plans in alignment with goals and specifications.
• Devised and implemented processes and procedures to streamline operations.
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Managed large-scale construction projects within cost, quality and time constraints,
• Cultivated strong relationships with clients, leading to repeat business and positive referrals.
• Adhered to building codes and regulations in planning and construction phases for full project compliance.
• Reviewed contractor invoices, approving payments on acceptable work.
• Developed construction plans, schedules and budgets to achieve stakeholder objectives.
• Hired and oversaw subcontractors to meet project needs.
• Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
• Collaborated with architects and subcontractors to devise cost-effective construction solutions.
• Implemented strategies to reduce costs, improve productivity and reduce waste.
• Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
• Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
• Negotiated contracts with clients, securing profitable deals while ensuring clarity of scope and deliverables.
• Improved client satisfaction with personalized project updates and transparent communication practices.
• Innovated construction solutions to overcome project challenges, ensuring timely completion despite unforeseen issues.
• Optimized workforce allocation to meet project deadlines, carefully balancing skill sets and workload.
• Conducted thorough site inspections to identify and rectify potential issues before they impacted project timelines.
• Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
• Enhanced team productivity, conducting regular training sessions on new construction techniques and safety protocols.
• Developed comprehensive project plans outlining scope, timeline, and deliverables for all stakeholders.
• Reduced material waste, implementing sustainable construction practices and careful planning.
• Collaborated with architects, engineers, and clients to ensure seamless integration of design elements into construction projects.
• Maintained accurate records of progress updates for clients, keeping them informed throughout the construction process.
• Reduced budget overages by carefully monitoring expenses and implementing cost-saving measures.
• Supervised diverse construction teams, promoting collaborative environment to achieve common goals.
• Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
• Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
• Maintained up-to-date knowledge of building codes and regulations, ensuring all projects were in compliance.
• Ensured timely project delivery, coordinating closely with subcontractors and suppliers to maintain schedules.
• Implemented safety protocols to minimize risks on job sites, resulting in fewer accidents and injuries.
• Led site safety initiatives, reducing accidents and ensuring compliance with OSHA regulations.
• Managed project budgets effectively, tracking expenditures and making adjustments to avoid cost overruns.
• Improved project efficiency by streamlining communication between subcontractors and clients.
• Conducted post-project evaluations, identifying areas for improvement in future endeavors.
• Led successful bids securing new contracts contributing significantly towards business growth and increased profitability.
• Facilitated smooth handover of completed projects by addressing any outstanding issues promptly.
• Conducted regular site inspections to ensure adherence to project specifications and building codes.
• Completed projects on time and within budget through meticulous scheduling and coordination of resources.
• Coordinated closely with local authorities obtaining necessary permits quickly thus expediting project timelines.
• Streamlined procurement processes to minimize costs, negotiating favorable terms with suppliers.
• Monitored construction sites for compliance with safety regulations and adherence to standards.

• Framing prefabricated modular homes.
• Installation of new fireplaces including framing in and finishing and installing the cultured stone face and mantel.
• Devised and implemented processes and procedures to streamline operations for 10 employees
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Evaluated customer needs and feedback to drive product and service improvements.
• Developed effective improvement plans in alignment with goals and specifications.
• Established long-term relationships with clients, resulting in increased repeat business.
• Reduced client complaints by implementing a more effective customer service strategy.
• Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
• Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
• Kept site work safe and in line with budget, schedule, and applicable building codes.
• Collaborated with cross-functional teams to ensure seamless project execution and delivery.
• Hired and oversaw subcontractors to meet project needs.
• Analyzed user feedback to gather input and identify areas required for improvement.
• Created and managed project plans, timelines and budgets.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Devised and implemented processes and procedures to streamline operations.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
• Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
• Consulted with customers to assess needs and propose optimal solutions.
• Delivered high-quality work on time and within budget, earning positive feedback from clients.
• Trained new team members to apply best coding best practices and proper use of development tools.
• Frequently inspected production area to verify proper equipment operation.
• Generated reports detailing findings and recommendations.
• Educated staff on organizational mission and goals to help employees achieve success.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

• Apprenticeship tradesmen.
• Carpenter.
• New construction.
• Residential and commercial remodeling.
• Measured, drilled and sawed materials to perform successful home improvements.
• Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
• Completed installations of building structures, trim, flooring, and cabinetry.
• Demonstrated close attention to detail to verify quality and accuracy of work.
• Planned and executed work with proper tools and materials to maximize productivity.
• Measured materials to determine sizes and quantity required for construction project.
• Planned projects by identifying necessary equipment, tools, and required assistance.
• Oversite of subcontractors and employees
• Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
• Read and interpreted blueprints to follow specifications of projects.
• Developed strong relationships with suppliers to secure competitive pricing on materials, helping manage project costs effectively.
• Followed established job site safety regulations and maintained safe and clean work area.
• Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
• Supported the development of accurate project estimates by providing input on materials needed, labor requirements, and timeline expectations for various jobs.
• Improved efficiency on construction sites by maintaining and organizing tools and materials, ensuring projects were completed ahead of schedule.
• Achieved high level of client satisfaction by providing customized solutions for unique carpentry challenges.
• Increased workplace safety, conducted regular tool and equipment maintenance checks to prevent accidents.
• Increased client trust and business reputation by consistently completing projects within budget and time constraints.
• Inspected buildings to identify repair needs.
• Managed inventory of tools, supplies and equipment.
• Calculated dimensions and amount of needed materials by accurately measuring job site and structures.