James Gross
Downers Grove,IL
Summary
CDL Driver since 2015. Always drive safely and zero accidents/incidents. Have onboard and trained many other drivers/operators who have successfully helped the companies I worked with. Snow plow driver for 5 seasons operating full size trucks, salt spreaders, skid steers and front end loaders during blizzard conditions safely. Have operated excavators and many other forms of equipment. People skills are above expectations, always handled customer issues calmly and respectfully to resolve any problems or questions they might have had. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Public Works Maintenance Worker
Lombard Public Works
Lombard, IL
11.2023 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Ensured public safety by promptly repairing malfunctioning streetlights and addressing electrical issues.
- Efficiently diagnosed complex electrical issues using advanced troubleshooting techniques and specialized tools.
- Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
- Clear areas in preparation for laying down asphalt.
- Directed traffic around site locations using appropriate signage and team communication.
- Maximized efficiency by planning optimal routes for street sweeping operations, taking into account traffic patterns and local regulations.
- Demonstrated adaptability in adjusting to unexpected changes in schedules or priorities due to weather-related or other unforeseen circumstances.
- Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
- Logged activities, maintenance issues and hours worked for supervisors.
- Completed prompt snow removal process during and after weather events.
Manager of Operations
JJ’s Detailing
Orland Park, Il
10.2022 - 10.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Roll Off Driver
Economy
Aurora, IL
01.2019 - 10.2022
- 10+ HOUR DAYS, SAFELY DELIVERING AND PICKING UP DUMPSTERS
- HANDLING CUSTOMERS WITH RESPECT AND PROPER INFORMATION, TRUCK REPAIR
- EQUIPMENT REPAIR, ALWAYS WEARING PROPER PPE AND REFLECTIVE GEAR, SAFELY
- HANDLING BAD WEATHER CONDITIONS, OPERATING HEAVY MACHINERY
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Answered roadside assistance calls for tows and other vehicle support.
Snow Plow Operator
Tim’s Terrain
Burr Ridge, IL
01.2015 - 01.2019
- Months snow plow driver, operating pickup trucks, oversized vehicles, front-end loaders, skid steers, trailering equipment from each lot, snow removal, salt spreader, loading each machine, operating at a on-call basis, diagnosing and repairing all vehicles and equipment either on-site or in shop
- Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
- Completed prompt snow removal process during and after weather events.
- Maintained assigned vehicles and equipment in professional working conditions.
- Upheld safety standards for working in wet, cold and windy conditions.
- Trained in skid steers, backhoes and ag tractor operation to supplement truck-mounted plow work.
- Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
- Monitored buildup at specific sites to help supervisors plan snow removal assignments.
- Operated all heavy equipment properly according to employer safety specifications.
Roll Off Driver
Wastebox
Lemont, IL
05.2015 - 01.2019
- 8+ hour days, safely delivering and picking up dumpsters, Handling customers with respect and proper information, truck repair, equipment repair, always wearing proper
- PPE, safely handling bad weather conditions, operating heavy machinery
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected load security and checked for damages.
- Answered roadside assistance calls for tows and other vehicle support.
Automotive Mechanic
HOLLYWOOD MOTORS
Brookfield, IL
05.2014 - 05.2015
- Diagnosing issues on customers vehicles, maintaining a clean work space, repairing suspension issues, drivetrain issues, doing alignments on vehicles, engine work, tire repair and replacement
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed vehicle oil and replaced filter.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Test drove vehicles to determine problems and test repairs.
- Inspected and tested equipment to locate worn and damaged parts.
- Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Education
High school Diploma - Automotive Technology
Lyons Township High school
La Grange, IL06.2014
Skills
- Teamwork, Productivity, Problem Solving, People Skills, Working Safely, Analyzing
- All situations and probable outcomes, Always striving to work harder, Safe driver
- Equipment operator
- Critical Thinking
- Complex Problem-Solving
- Equipment Inspection
- Basic Repairs
- Maintain Regulatory Compliance
- Mechanical Troubleshooting
- Waste Collection
- Work Logging
- Heavy Equipment Operation
- Safety Standards
- DOT Requirements
- Special Equipment Installation
Timeline
Public Works Maintenance Worker
Lombard Public Works
11.2023 - Current
Manager of Operations
JJ’s Detailing
10.2022 - 10.2023
Roll Off Driver
Economy
01.2019 - 10.2022
Roll Off Driver
Wastebox
05.2015 - 01.2019
Snow Plow Operator
Tim’s Terrain
01.2015 - 01.2019
Automotive Mechanic
HOLLYWOOD MOTORS
05.2014 - 05.2015
High school Diploma - Automotive Technology
Lyons Township High school
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