Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Gumbs

Yonkers,NY

Summary

Meticulous Stock Supervisor possessing inventory management, analysis and tracking expertise. Labeled incoming and outgoing items before check-in and checkout using hand-held devices. Organized planner with strong demand and shortage forecasting abilities.

Overview

12
12
years of professional experience

Work History

Stock Supervisor

HOBBS London & Whistles
10.2023 - 02.2024
  • Completed daily shipments of approximately 65-90 pieces of various brands.
  • Worked extensively with both managers on completely overhauling the inventory system for both brands.
  • Reintroduced inventory transfers for both brands to gain inventory space.
  • Implemented loss prevention strategies, minimizing instances of theft and damage to inventory items.
  • Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
  • Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.

Shipping Lead

Adorama
11.2022 - 05.2023
  • Shipped out hundreds of orders internationally with limited support (3 man team) on a daily basis.
  • Implemented a daily system with which resulted in organized clean efficient results
  • Scheduled daily pickups of various orders and shipping supplies.
  • Helped control inventory as well with the stock team when shipping duties were completed.
  • Worked with the customer service team to correct any order issues to ensure proper customer satisfaction.
  • Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Collaborated closely with sales teams to address customer inquiries promptly and resolve any shipping-related issues.
  • Communicated between customers, suppliers, and shipping companies to check on deliveries.

Stock Supervisor

Flight Club NY
02.2018 - 02.2022
  • Became the 1st Stock Supervisor in the company's history.
  • Implemented loss prevention strategies, minimizing instances of theft and damage to inventory items.
  • Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
  • Collaborated with sales team to maintain appropriate stock levels based on customer demand and seasonal trends.
  • In charge of opening and closing the store on a weekly basis.
  • Managed and oversaw a staff of 10-15+ employees.
  • Trained new team members on proper and safe use of tools and equipment.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Implemented an inventory tracking system to optimize inventory control procedures.
  • Also supervised overnight teams which helped with shipping web orders, inventory transfers, inventory fulfillment and also helped the media department with media content as well.
  • Provided exceptional customer service, responding promptly to inquiries regarding product availability or order status.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.

Stock Lead

Flight Club NY
02.2017 - 02.2018


  • Improved inventory accuracy by conducting regular stock audits and maintaining organized storage areas.
  • Directed team in maintenance of department stock levels and visually appealing look.
  • Greeted customers and directed to requested products.
  • Started implementing adaptability and improvisation daily with inventory numbers increasing
  • Led a larger team with overnight shifts which helped with overnight web orders, inventory transfers and inventory fulfillment.
  • Trained new team members on company procedures, inventory management software, and best practices for stock handling.
  • Aided in minimizing stock shortages by proactively identifying low inventory levels and promptly alerting management to initiate replenishment orders.

Stock Associate

Flight Club NY
02.2015 - 02.2017
  • Organized thousands of units coming in everyday.
  • Worked with a team that oversaw countless cycle counts and warehouse scans to stay up to date daily with inventory numbers.
  • Fulfilled in store requests from customers quickly and efficiently.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Picked and packed order items.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Helped the shipping department pull, ship and box hundreds of web orders daily as well.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Worked with customers to pack items according to specific desires and requirements.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.

Product Management

Niketown NY
12.2011 - 01.2015
  • Handled hundreds of incoming and outgoing product.
  • Mentored junior team members in product management best practices, contributing to their professional growth and enhancing overall team performance.
  • Worked closely with product management teams to understand customer needs, translating them into actionable software requirements.
  • Worked overnight shifts, handling the layout of the entire building and overall structure various themes of the building.
  • Coordinated efforts with product management teams to ensure effective user experience based on customer feedback.
  • Introduced automation tools into the workflow that increased efficiency within the product management team significantly.
  • Provided insightful feedback to product management regarding customer preferences and market trends helping them develop more relevant offerings.

Education

Business Management -

BMCC
Manhattan, NY

Skills

  • Leadership
  • Goal Oriented
  • Stock replenishment
  • Warehouse Operations
  • Shipping coordination
  • Shipment Processing
  • Attention to Detail
  • Shipping and receiving
  • Customer Relations
  • Safety Procedures

Timeline

Stock Supervisor

HOBBS London & Whistles
10.2023 - 02.2024

Shipping Lead

Adorama
11.2022 - 05.2023

Stock Supervisor

Flight Club NY
02.2018 - 02.2022

Stock Lead

Flight Club NY
02.2017 - 02.2018

Stock Associate

Flight Club NY
02.2015 - 02.2017

Product Management

Niketown NY
12.2011 - 01.2015

Business Management -

BMCC
James Gumbs