Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Guzzi

Granger

Summary

I'm a very hard worker, I will show up on time and stay late if necessary, intuitive and learn very quickly. I'm looking for a promising career path, that I can sink my teeth into, Reliable and witty as they come, I would love to help grow the company and grow with the company, experienced in customer service, I will leave every customer with a smile on their face! open to new experiences!

Overview

7
7
years of professional experience

Work History

Assistant Cleaning Technician

Stanley Steemer International
04.2023 - Current
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Sales Associate

Kum & Go
09.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Food Runner

Pour Choices
09.2022 - 09.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.

Delivery Driver

Amazon
04.2022 - 08.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Store Associate

Target
07.2021 - 03.2022
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Merchandiser

Coca-Cola
03.2021 - 07.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Verified products appeared at correct locations in proper quantities.

Service Manager

Hy-vee
03.2017 - 02.2021
  • Resolved customer complaints in professional and timely manner.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored inventory levels and placed orders to replenish stock.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.

Education

High School Diploma -

Woodward-Granger High School
Woodward, IA
05.2019

Skills

  • Tech Savy
  • Respectful
  • Handling tools
  • Customer Assistance
  • Safety aware
  • Fast Learner
  • Reading Comprehension
  • Active Listening

Timeline

Assistant Cleaning Technician

Stanley Steemer International
04.2023 - Current

Sales Associate

Kum & Go
09.2022 - 09.2023

Food Runner

Pour Choices
09.2022 - 09.2023

Delivery Driver

Amazon
04.2022 - 08.2022

Store Associate

Target
07.2021 - 03.2022

Merchandiser

Coca-Cola
03.2021 - 07.2021

Service Manager

Hy-vee
03.2017 - 02.2021

High School Diploma -

Woodward-Granger High School

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James Guzzi